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Zurich NA Medical Underwriter (Part-Time, Job-Share and Full-Time) in United States

Medical Underwriter (Part-Time, Job-Share and Full-Time)


Location: Swindon (Hyrbird working). Swindon (Hybrid working). Homeworker contracts will be considered if you live a considerable distance from our Swindon office.

Hours: 37.5 (Monday to Friday)

We’re the #1 best place to work in the insurance industry!

We’re delighted to have been awarded a Glassdoor Employees' Choice award, recognising us in the top 20 UK’s Best Places to Work in 2022 and the only UK insurer to make the list. The Employee’s Choice award recognises employers that shine brightest according to those who know a company best – the employees.

The opportunity

We are on a journey of change and transformation. Our ambition is to be the best Retail Protection provider for our advisers, customers and our people.

As we grow, we’re looking for people to join an experienced and highly successful team of underwriters who are passionate about our customers. We want to exceed all expectations by delivering a consistent and high-quality service that is valued by our customers and advisers and sets us apart from everyone else.

As a medical underwriter,you will be assessing Life, CI and / or Income Protection applications that fall outside of our online underwriting criteria; you will have a real focus on delivering high quality underwriting decisions in a timely manner. You may also support in the mentoring and development of trainee underwriters. Finally, we would love you to challenge what we do so we can constantly improve.

In return for your commitment to help us achieve our ambition we can offer an outstanding place to work, where you thrive and grow.

This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

So what are we looking for?

We are looking for experienced medical underwriters, with a passion for delivering outstanding service, to join our UK retail protection team.

The ideal candidate will be able to:

  • underwrite applications to a high standard, making quality, timely decisions in accordance with the Zurich underwriting philosophy and frameworks

  • demonstrate excellent communication skills to a wide range of stakeholders including customers and advisers

  • explain decisions made and positively resolve any decision challenges

  • provide training, coaching and support to other team members.

  • actively support and contribute to our culture of continuous improvement

  • demonstrate a positive can-do attitude, acting with integrity at all times

Ideally you will

  • have had underwriting authority for all protection products including Life, Critical Illness and Income Protection

  • have significant awareness of the overall Protection market and landscape

  • work well in a team but also thrive individually and be self-motivated

  • be customer focused with excellent verbal and written communication skills

  • have a strong attention to detail

  • have appropriate IT skills

The reward

As well as a competitive salary we also offer an excellent lifestyle benefits package which includes –

  • 12% Non Contributory pension scheme

  • Annual company bonuses

  • 25 days holiday plus an additional 3 volunteering days

  • Private medical cover

  • Income Protection

  • Life Cover

  • Discounted gym membership,

  • Discounted gadget insurance

  • Discounted technology offers

  • Virtual GP appointments

  • Plus much more!

At Zurich we will consider requests for flexible working on hiring. Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. Please talk to us at interview about the flexibility you may need.

Who we are

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.

You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

Our Culture

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.

We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.

We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid

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