Job Information
Zurich NA Underwriting Specialist, Middle Market in Toronto, Ontario
Underwriting Specialist, Middle Market
Description
Job Summary
To analyze and underwrite new and renewal business, under limited direction, utilizing The Zurich Way of Underwriting Framework within delegated authority levels on highly complex assignments ensuring a high level service to customers.
Job Accountabilities
Key Accountabilities
Proactively seek renewal and new account opportunities.
Complete detailed opportunity assessment with key distributors to identify growth opportunities.
Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity.
Make agent/broker/customer and on-sight calls with a planned and well-prepared purpose.
Negotiate Terms & Conditions and close deals.
Cross-Sell other lines of business to increase product density with the account.
Participate in Sales Team meeting as related to assigned brokers and / or territory.
Proactively engage in the target account process, managing a qualified list of opportunities 90 to 120 days prior to effective date.
Update required systems with details of broker / client visits and account status within specified time frame.
Serve as key contact for assigned target accounts.
Develop strong broker and client networks as related to industries underwritten by Business Unit.
Calculate Target Price accurately by utilizing underwriting tools appropriately.
Measure exposure/analyze risk.
Initiate product development idea.
Assist in training and developing staff.
Provide expertise on coverage issues with claims programs and guidelines.
Contribute to development of u/w manuals, programs and guidelines.
Approve/place facultative purchases
Develop and lead marketing presentations to new and current agents/brokers
Promote the organization's products and services in order to increase penetration within agency plant
Ensure the successful completion of projects by maintaining continuing dialogue with business unit sponsors during implementation of major projects
Diagnose and develop recommendations to solve unique business unit and customer problems
Lead complex technical or long-term (over 6 months) business projects to implement new or changed systems, programs or products
Investigate, recommend and implement leading edge technical solutions when they meet customer needs
Business Travel, as required
Extended Hours during Peak Periods, as required
Maintain a Valid Driver's License, as required
Regular Predictable Attendance
Visibility in the Office, as required
Additional Job Functions
Monitor and review work undertaken across a number of small to medium scale projects or a large complex project in order to ensure appropriate use of resources and adherence to schedules.
Provide advisory services to colleagues on a daily basis, measuring exposure and analyzing risk in order to provide appropriate coverage that meets the organization´s risk and compliance processes.
Research primary data sources, select relevant information, analyze key themes and trends and make recommendations to support operational decision-making such as which coverage to provide.
Research best practice and provide consultancy to support senior management in developing and improving processes and systems relevant to underwriting.
Assess complex customer cases, evaluate their unique needs and apply technical techniques and know-how to recommend a solution.
Build relationships with customers by handling a range of queries and provide advice with the development of an account to create additional value for the organization and customers.
Apply rating tools and methodologies to own work area to deliver to customers and offer suggestions for improvements.
Business Accountabilities
Provide expert solutions for key customer(s).
Enhance business through consulting with key customers.
Ensures the successful completion of projects by maintaining continuing dialogue with business unit sponsors during implementation of major projects.
Deliver high quality, technical solutions.
Diagnose and develop recommendations to solve unique business unit and customer problems.
Lead complex technical or long-term (over 6 months) business projects to implement new or changed systems, programs or products.
Investigate, recommend and implement leading edge technical solutions when they meet customer needs.
Utilize established financial systems and track metrics and key performance indicators to ensure underwriting authority is meeting standards and business goals.
Monitor and review work undertaken across a number of small to medium scale projects or a large complex project in order to ensure appropriate use of resources and adherence to schedules.
Provide advisory services to colleagues on a daily basis, measuring exposure and analyzing risk in order to provide appropriate coverage that meets the organization´s risk and compliance processes.
Research primary data sources, select relevant information, analyze key themes and trends and make recommendations to support operational decision-making such as which coverage to provide.
Research best practice and provide consultancy to support senior management in developing and improving processes and systems relevant to underwriting.
Assess complex customer cases, evaluate their unique needs and apply technical techniques and know-how to recommend a solution.
Build relationships with customers by handling a range of queries and provide advice with the development of an account to create additional value for the organization and customers.
Apply rating tools and methodologies to own work area to deliver to customers and offer suggestions for improvements.
Advise senior management on appropriate coverage given to customers and/or ensure accurate calculation of earned premium to protect the organization´s interests.
Performance Management Accountabilities
Model behaviors that demonstrate commitment to corporate values.
Provide input into performance management discussions of project team members.
Coach and provide technical advice and counsel within and outside operating unit.
Provide guidance and support for team members.
Take action to manage own personal development and encourage others to do the same.
Job Qualifications
High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. For SURETY POSITIONS ONLY: OR Finance, Accounting or Banking experience
OR
High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or
Underwriting Support area AND
Knowledge of Microsoft Office
Experience working on time restraints for quotes on new and renewal business
Experience working in a team environment
Preferred Qualifications
Bachelor’s Degree
Strong verbal and written communication skills
Microsoft Office experience
Additional Information
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Primary Location: Canada-Ontario-Toronto
Schedule Full-time
Travel Yes, 15 % of the Time
Job Posting 10/30/20
Unposting Date Ongoing
Req ID: 200005NB
It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.