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Zurich NA Liability National Regional Manager in Toronto, Ontario

Liability National Regional Manager


Job Summary

Reporting to the SVP, Head of Liability Lines, Zurich Canada, this role is responsible for leading a team of market facing underwriters, in the General Liability and Umbrella/Excess portfolio, with teams located in Toronto, Vancouver, Edmonton, Calgary, and Montreal. The Liability leaders of the Western, Ontario and Eastern Region will report directly to this role. In this role accountability will rest with the VP to identify and execute on the strategy for the profitable growth, operational excellence, compliance standards, and talent management of these portfolios across Canada. The VP will work very closely with respective regional marketing leaders as well as the VP Regional Property and Specialty managers to align underwriting and marketing strategy.

Job Qualifications

Basic Qualifications:

  • Bachelor’s Degree with 9 or more years of experience in the Underwriting or Market Facing areaOR

  • Bachelor’s Degree with 18 or more years of experience in Claims or Underwriting Support area


  • Experience in a specialized line of business or segmentAND

  • 2 or more years of people management experience

Preferred Qualifications:

  • Education Requirement: Bachelors’ Degree Or Equivalent and 10 or more years of experience in progressively senior underwriting/marketing roles.

  • French is an asset

  • Broker experience is an asset

Additional Qualifications:

  • Experienced Liability Insurance Professional.

  • Strong knowledge of underwriting philosophy, placement techniques, structuring, pricing, and successful negotiation of regional programs (insureds with sales of less than $1 Billion) leveraging the account view as branded by Zurich

  • Experience leading and supporting new business development/business development efforts and working with effectively with stakeholders both internal and external

  • Experience with multi-client account management –accounts of varying sizes, localities and complexity including international exposure (most notably USA).

  • Ability to leverage both data and instinct to suggest business solutions

  • Talent management; understanding of balanced and diverse teams

  • Consistency to market and strong personal brand with trading partners and peers

  • Market and thought leadership influence

  • Ability to bring operational excellence and accountability through leadership clarity

  • Concise and accurate communicator

Job Accountabilities

  • Identify opportunities to grow market share and profitability for the General Liability and Umbrella/Excess both tactically and strategically

  • Key contributor to the implementation of strategy and follow through; lead segmentation and manage development of portfolio in successful areas whilst leveraging the market cycles.

  • Member of the extended leadership team and Liability leadership team

  • Understand and direct market distribution effectively at the underwriting level against the portfolio view

  • Harness broker relationships to achieve profitable growth, market share, product mix, new business and account retention.

  • Identify trends in competitor actions and stay current with market context, credibility, consistency and relevance.

  • Member of a senior team of qualified technical experts who conduct line of business, book of business, class and segment analysis to ensure profitability and adjustments to portfolio management.

  • Manage talent initiatives, including development, to build best in class teams.

  • Ensure consistent implementation of underwriting and processing practices and standards.

  • Manage resources in order to achieve key profitability metrics (new/renewal business) with desired line with businesses and industry mix.

Business Accountabilities :

  • Add value by identifying need to modify policies, programs or services and develop cost-effective proposals

  • Diagnose and develop recommendations to solve complex, ambiguous problems

  • Investigate, recommend and deliver high quality, strategic technical solutions and ensure post-implementation project review

  • Plan for medium to long-term; develop and implement annual budget for area of responsibility

Performance Management Accountabilities

  • Model behaviors that demonstrate commitment to corporate values.

  • Provide input into performance management discussions.

  • Provide technical direction/ advice within and outside unit.

  • Provide guidance and mentoring support for team members.

  • Take action to manage own personal development and encourage others to do the same.

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

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