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Zurich NA Business Systems Analyst - Guidewire in Toronto, Ontario

Business Systems Analyst - Guidewire


Job Summary

Serves as a liaison between the Business and IT to provide solutions to their business systems needs; Understands customers objectives, processes, and products as well as the business systems capabilities to formulate , define, document and implement systems scope and objectives to develop and provides solutions.

Job Qualifications

Basic Qualifications:

  • Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area


  • Process reengineering; LEAN/Six Sigma experience

  • Experience with process modeling tools

  • Insurance application system design/analysis experience

  • Experience with use case development

  • Experience with Agile and Scrum including experience with Jira/Confluence

Preferred Qualifications:

  • Certified Business Analyst Professional (CBAP)

  • Advanced Software Development Life Cycle (SDLC) skills

  • Consulting experience

  • Experience in a analytical role on complex enterprise projects

  • Knowledge of insurance industry

  • In-depth knowledge of insurance business processes and processing

  • Strong analytical skills

  • Strong written and verbal communication skills

  • Canadian Guidewire Experience

Job Accountabilities

Key Accountabilities:

  • Looking for knowledge in the Insurance industry that has delivery and transformation experience in Guidewire PolicyCentre

  • Translates stakeholder inputs into meaningful business requirements and rules, and then into stories that the scrum teams can deliver against

  • Create and maintain detailed documentation on products and processes using a wide variety of technical tools that are constantly evolving.

  • Understand business priorities to effectively coordinate multiple streams of work at one time

  • Analyze, design and implement solutions for the P&C line of business for Insurance industry.

  • Been part of at least 3 implementations of Guidewire product suite (ClaimCentre, PolicyCentre)

  • Excellent communication (written and oral) and interpersonal skills

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Demonstrated teamwork and collaboration in a professional setting

  • Must have led BA teams in prior engagements

  • Trained in Guidewire / Certified in Guidewire (nice to have)

  • Certified in agile methodology (Scrum / SAFe)

  • Experience in implementing solution on the Cloud platform

  • InsureTech enthusiast

  • Hands-on experience with Thunderhead/SmartCOMM (nice to have)

  • Data mapping or data binding skills

  • XML schema understanding

  • Experience integrating Guidewire with multiple upstream systems (e.g. CRM, DnB, SmartComms, etc)

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.

Primary Location: Canada-Ontario-Toronto

Schedule Full-time

Travel No

Job Posting 10/30/20

Unposting Date Ongoing

Req ID: 2000069H

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.