Zurich NA Supplier Process Specialist in Schaumburg, Illinois

Supplier Process Specialist


Zurich is currently looking for a Supplier Process Specialist to work out of our North American head-quarters in Schaumburg, Illinois.

This role will be responsible for oversight of the overseas supplier performance and work product in the Claims Admin & Operations area. They will be responsible for helping drive the overall production, quality and timeliness of the supplier. The successful candidate will handle transactional and procedural issue escalations of moderate complexity and conduct regular quality audits and/or reviews to ensure accuracy and completeness of work performed by supplier. They will also be responsible for participating in continuous process and system enhancements to improve operational efficiencies, quality and/or timeliness.

Basic Qualifications:

  • Bachelor’s degree and 2 years of experience in the Customer Service or Transactional Operations area.


  • High School Diploma or Equivalent and 4 years of experience in the Customer Service or Transactional Operations area.


  • Zurich approved Apprenticeship Program including an Associate Degree and 2 years of experience in the Customer Service or Transactional Operations Area.

Preferred Qualifications:

  • Strong verbal and written communication skills

  • Strong Organization and time management skills

  • Ability to multi-task

  • Ability to participate in the design and implementation of solutions

  • Knowledge of the insurance industry and regulatory insurance environment

  • Experience in collaborating across work groups

  • Ability to travel internationally 10%

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE Disability / Vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Schedule Full-time

Travel Yes, 5 % of the Time

Job Posting 12/26/18

Unposting Date Ongoing

Req ID: 18000A79

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.