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Zurich NA Senior Program Manager in Schaumburg, Illinois

Senior Program Manager


Zurich is currently searching for a Senior Program Manager to work out of our North American headquarters in Schaumburg, IL, or conversely from one of our other locations in Anoka, MN, Overland Park, KS or Owings Mills, MD and will be a hybrid role (i.e., a combination of onsite and remote work).

As a key member of our IT Portfolio Planning and Delivery team, the Senior Program Manager will focus on planning and delivery of highly complex and strategic transformation initiatives. This candidate will be responsible for leading their team from business case definition through successful implementation.

Specific responsibilities include:

  • Define and structure initiatives to align with business objectives/strategy

  • Act as a thought partner with key business leaders to clearly articulate the business case and clear, measurable outcomes

  • Create a work plan and staffing profile for project activities, iterations and/or phases, and arrange for recruitment or assignment of needed resources

  • Facilitate operational transformation

  • Lead process reengineering

  • Participate in vendor management/procurement processes

  • Provide oversight of initiatives and clear communication of overall health and status

  • Conduct risk assessments and execute needed mitigations

  • Exercise financial acumen through the creation and management of project/program budgets

In this role, the candidate will also focus on continuous improvement initiatives to evolve and mature the organizational project management capabilities and act as a mentor to junior-level project managers. The preferred candidate will have experience utilizing Agile-Scrum delivery methodologies, communicating with senior and C-level suite executives, and leading diverse, cross-functional teams.

Basic Qualifications:

  • Bachelors Degree and 7 or more years of experience in the Communications or Strategic Management or Project Management area


  • High School Diploma or Equivalent and 9 or more years of experience in the Communications or Strategic Management or Project Management area


  • Zurich Certified Insurance Apprentice including Associate Degree with 7 or more years of experience in the Communications or Strategic Management or Project Management area


  • Experience in strategic and operational consulting or business systems

Preferred Qualifications:

  • Agile Certification preferred

  • Project Management Professional Certification

  • In-depth, strong problem-solving analytical skills

  • Ability to identify and communicate business implications of the application of technology to the current business environment

  • Strong verbal and written communication skills

  • Insurance Industry experience

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( https://www.zurichna.com/careers/faq ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE Disability/Veterans

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Anoka, AM - Overland Park, AM - Owings Mills

Remote Working: No

Schedule: Full Time

Linkedin Recruiter Tag: #LI-DR1 #LI-HYBRID