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Zurich NA Senior Commercial Property Claims Adjuster in Schaumburg, Illinois

Senior Commercial Property Claims Adjuster


Are you committed to an insurance career, and have an interest in developing your P&C claims path in the commercial property line of business?

If you are looking for an opportunity to combine your detail orientation and analytical skills along with your claims experience, then consider joining the Property Claims organization with Zurich North America!

At Zurich North America (ZNA), the Property Claims organization is dedicated to helping our customers mitigate commercial property and business interruption losses related to structural building damages and content losses as a result of weather events, theft, water or flood damages, and vandalism. Our purpose is to get our customers back on their feet and operational as quickly as possible.

As part of our team, you will manage a claims caseload from assignment through resolution. At this level of experience, you will work with a high level of autonomy to manage a claims caseload of moderate to high complexity and exposure. Additionally, you will provide technical claims service excellence, policy interpretation and coverage analysis. You will also select and partner with vendors and hold them accountable to service level agreements; collaborate with internal and external contacts which include (but not limited to) customers, attorneys, vendors, suppliers and brokers; and manage communications throughout the claim cycle.

Here is what you can expect as a colleague of the Property Claims team:

  • Continuous conversations with managers facilitate your continued growth and development as a consultative claims subject-matter-expert in commercial property claims handling

  • Interact with colleagues from diverse experience and backgrounds in a team environment

  • Manage claims as an inside adjuster and have a flex work schedule that includes work-from-home privileges

  • Invest in your career development through the attainment of adjuster state licenses, or insurance designations and coursework

  • Develop partnerships across organizational levels and functions

  • Attend networking, conferences and industry events

You will be an ambassador for Property Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle. You will have direct accountability for your overall results and contributions in support of Claims strategy and goals.

Our highly successful Property Team will provide you with the tools you need to succeed and progress in your insurance career!

We prefer that candidates are able to work from the Schaumburg or Dallas offices, but will also consider candidates that can work from the Atlanta office.

Occasional business travel may be required.

Basic Qualifications:

  • Bachelor’s Degree and 6 or more years of experience in the Claims or Litigation area that includes property claims


  • High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area within the Insurance industry that includes property claims


  • Zurich Certified Insurance Apprenticeship program including an Associate’s Degree and 6 or more years of experience in the Claims Handling area, including property claims, within the Insurance industry


  • Must obtain and maintain required adjuster license(s)

  • Microsoft Office experience

Preferred Qualifications:

  • 5 or more years of claims experience in property line of business

  • Experience with business interruption coverage

  • Analytical skills

  • Negotiation experience

  • Ability to work independently

  • Strong verbal and written communication skills

  • Ability to multi-task and adapt to a changing environment

  • Experience working in a collaborative team environment and across work groups

  • Insurance designations such as SCLA, CPCU, AIC

  • J.D.

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Texas-Dallas

Other Locations: United States-Georgia-Atlanta, United States-Illinois-Schaumburg

Schedule Full-time

Travel No

Relocation Available No

Job Posting 09/18/20

Unposting Date Ongoing

Req ID: 2000050T

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.