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Zurich NA Operations Analyst in Schaumburg, Illinois

Operations Analyst

116082

Zurich is seeking a detail-oriented and proactive Operations Analyst to help manage and oversee our day-to-day third-party governance processes. This role will support contract owners in managing third-party risks and ensuring compliance with Zurich’s risk policies. Additionally, the Operations Consultant will assist in the daily operations of our third-party contingent workforce. The ideal candidate will have a strong background in operations, risk management, compliance, and vendor management.

Responsibilities:

• Enhance existing processes to effectively govern third-party relationships.

• Ensure contract owners are managing their third parties in compliance with the Zurich risk policies and regulatory requirements.

• Conduct regular reviews and assessments with contract owners to identify and mitigate third-party risks.

• Maintain a comprehensive inventory of third parties and their compliance status.

• Assist contract owners in identifying, assessing, and managing risks associated with third-party relationships.

• Support contract owners with the development of risk mitigation strategies and action plans ensuring third parties are adhering to all relevant laws, regulations, and company policies.

• Monitor and report on the effectiveness of risk management activities and controls.

• Develop and deliver training programs for contract owners on compliance and risk management best practices.

• Stay current with industry trends and regulatory changes to ensure ongoing compliance.

• Provide day-to-day support for the third-party contingent workforce, including onboarding, offboarding, and performance management.

• Collaborate with cross-functional teams to resolve operational issues and improve efficiency.

Basic Qualifications:

• Bachelors Degree and 2 or more years of experience in the Insurance or Operations areas, OR

• High School Diploma or Equivalent and 4 or more years of experience in the Insurance or Operations areas, OR

• Zurich Certified Insurance Apprentice including Associates Degree and 4 or more years of experience in the Insurance or Operations areas, AND

• Project management experience

• Experience in preparing and delivering presentations

Preferred Qualifications:

• Excellent analytical and problem-solving skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Data analysis, analytical, and problem-solving skills

• Proficiency in Microsoft Office Suite and risk management software.

• Certification in risk management or compliance (e.g., CRISC, CISA, CISM).

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LH1 #LI-ASSOCIATE

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