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Zurich NA Large Loss General Adjuster (midwest to Pacific Northwest) in Schaumburg, Illinois

Large Loss General Adjuster (midwest to Pacific Northwest)


At Zurich North America (ZNA), the Property Claims organization is dedicated to helping our customers at the moments that matter the most. Our adjusters oversee commercial property and business income claims resulting from weather events, theft, water, vandalism and other perils. We guide our customers through the claim process and help them mitigate damages and recover from those losses as quickly as possible.

We are currently seeking an experienced property claims professional to join our team. This is an exciting opportunity for you to demonstrate your technical claims expertise, analytical and negotiation skills, as well as your leadership capabilities.

As a colleague of the Property Claims team, you will:

  • Manage a caseload of high complexity property & business income claims from assignment through resolution

  • Apply your knowledge of insurance contracts, coverage, and other relevant documents and information to adjust losses

  • Leverage litigation claims management expertise

  • Learn and apply knowledge of Property Team Best Practices and other internal processes in claim handling

  • Partner with other internal business functions to facilitate quality claims resolution

  • Collaborate with colleagues in a team environment to resolve complex claims issues

  • Partner with customers, brokers, vendors and other external stakeholders that are critical to the success of the claims lifecycle

  • Support Catastrophe responses as needed

In this hybrid role, you will be an ambassador for Property Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle. You will have direct accountability for your overall results and contributions in support of Claims strategy and goals.

Our highly successful Property Team will provide you with the tools you need to succeed and progress in your insurance career!

You will work out of a home-based office.

Approximately 50% domestic travel is needed.

To optimize the needs of the business and our customers, ideal locations include Pacific Northwest and Midwestern states such as IL, OR, WA, CO, OK to focus on activity in the middle to upper western half of the United States.

Basic Qualifications:

  • Bachelor's Degree and 6 or more years of experience in the Claims or Litigation area including commercial property claims handling experienceOR

  • High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area including commercial property claims handling experienceOR

  • Zurich approved Apprenticeship program including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industry including commercial property claims handling experienceAND

  • Must obtain and maintain required adjuster license(s)

  • Microsoft Office experience

Preferred Qualifications:

  • 5 or more years of commercial property claims experience

  • Large loss property claims handling experience

  • Negotiation experience

  • Analytical skills

  • Strong communication skills

  • Ability to work independently

  • Experience collaborating across work groups

  • Insurance designations such as SCLA, CPCU, AIC

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Other Locations: United States-Washington-Virtual, United States-Illinois-Virtual, United States-Oklahoma-Virtual, United States-Oregon-Virtual, United States-Colorado-Virtual

Schedule Full-time

Travel Yes, 50 % of the Time

Relocation Available No

Job Posting 05/29/20

Unposting Date Ongoing

Req ID: 200003GK

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.