Zurich NA Jobs

Mobile zurich Logo

Job Information

Zurich NA Head of Underwriting, Middle Market in Schaumburg, Illinois

Head of Underwriting, Middle Market


Zurich North America is seeking a Head of Underwriting for our growing Middle Market team. This role will be responsible for Portfolio Strategy & Execution, Risk Selection and Pricing, Portfolio Stewardship and Product Management. This is a critical role which requires oversight of strategic underwriting practices nationally. This leader will utilize their expertise to manage, design and drive diverse multidimensional strategies for our Middle Market book of business. We require strong leadership skills that will cultivate portfolio insights, develop strategy and deliver a collaborative value chain with our Brokers and Customers.

The Head of Underwriting provides underwriting leadership across multiple lines of business to improve underwriting performance. The leader directs the implementation and sustainment of The Zurich Way of Underwriting throughout the LOBs and leads underwriting operational transformation and maintains a sound governance framework.

This position reports to the Chief Underwriting Officer and the Head of Middle Market and will be based in one of our Zurich Offices. This role will be part of the CUO leadership team as well as a valued member of the Middle Market leadership team.

Responsibilities Include:

  • Works with Business Unit Head on Portfolio Strategy & Execution plans and develops technical operational plans to support execution.

  • Drives technical aspects of portfolio management including risk selection and pricing needs to improve underwriting performance.

  • Provides input and recommendations into pricing updates and long-term pricing tool refreshes and modernization plans.

  • Creates a rigorous underwriting process and procedure monitoring system.

  • Develops long-term strategic LOB underwriting goals, cycle management strategy and LOB underwriting policy.

  • Collaborates with Industry Practice heads on appetite definition by LOB.

  • Leads guideline selection, evaluation and exemption based on MM needs.

  • Leads tiering analysis, guidance and execution to support portfolio mix goals.

  • Manages referral decision criteria and provides technical advice for nuanced risks.

  • Portfolio stewardship, manages a review and share of large loss lessons by LOB.

  • Leads the UW quality reviews (MPR, TUR) and compliance policy framework.

  • Manages certain aspects of accumulation and CAT management to track, monitor and approve accumulation as well as CAT data quality, governance and infrastructure.

  • Manages overall Country Underwriting Plan (CUP) profitability review, including impacts of loss trends, change in portfolio mix and other book analysis by LOB and segment and delivers output to inform planning.

  • Oversees product development strategy and prioritization in close collaboration with head of Industry Practice which includes product evaluation, conceptualization & launch, and manuscript drafting.

  • Ensures that all delivery of work to the business unit is coordinated, prioritized and considered impactful.

  • Identifies skill/competency needs and partners with Underwriting University to confirm training is delivered to support underwriting development.

  • Provides employees with consistent and clear communication on business strategies, profitability objectives, priorities and accountabilities.

Basic Qualifications:

  • Bachelor’s Degree and 12 or more years of experience in the Property & Casualty Commercial Insurance Industry

  • Prior management experience leading a high performing team

Preferred Qualifications:

  • Advanced and in-depth knowledge of Middle Market/Multi-Line Products

  • Portfolio management, risk selection and pricing experience

  • Product development and underwriting strategy experience

  • Strong collaboration, conflict resolution and influencing skills

  • Experience building and managing cross functional teams

  • Strong executive presence and the ability to interact across all levels of the organization

  • Ability to manage vision and purpose, lead the organization through innovative and creative thinking

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Other Locations: United States

Schedule Full-time

Travel Yes, 25 % of the Time

Relocation Available No

Job Posting 09/01/20

Unposting Date Ongoing

Req ID: 200004X3

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.