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Zurich NA Head of National Wholesale Distribution in Schaumburg, Illinois

Head of National Wholesale Distribution


Zurich North America is currently looking for a Head of National Wholesale Distribution that will build strategic business relationships with our Select Wholesale & Surplus Brokers. This role is responsible for making Zurich the Brokers' most trusted and valuable insurer partner. They will focus on business priorities, market differentiation and focus on the broker strategy, organizational structure and create a win-win solution for both parties. Develops and executes strategies with senior executives and regional leadership teams, works on organization wide initiatives, drives target account strategies, works on cross-selling opportunities and product density. We are looking for someone who is able to develop and maintain relationships at all levels, execute on the strategic plan and initiate action plans across Zurich North America. This role will also drive projects and on-going activities and take a consistent organized approach that drives results. This position requires a high level of analytical ability and relationship management skills.

We prefer this position is located in our New York, Chicago or Atlanta office with significant business travel expected.

Responsibilities Include:

  • Develop an effective annual business activity planning process to ensure Zurich and the Brokers have a good knowledge of each other's organization, business plans, processes and key contacts.

  • Facilitates the creation of a Zurich relationship map with each key Brokers management.

  • Actively promotes Zurich products & services to key Brokers and represents the Broker internally at Zurich.

  • Represents One Zurich brand to the Broker and identifies ways in which Zurich and each Broker may work smarter together for mutual benefit.

  • Channels all ideas, opportunities and improvements to appropriate Division/BU/SSU within Zurich and is responsible for follow-up and change initiatives.

  • Understands and communicates to underwriting leadership how each Broker evaluates insurers against the demands and needs of customers, and/or the attractiveness of insurers generally.

  • Develops an effective and collaborative Portfolio Renewal & New Business Process consistent with our goals.

  • Stays aligned with business unit (BU) stakeholders' objectives.

Basic Qualifications:

  • Bachelor’s Degree and 8 or more years of experience in the Relationship Management area


  • 10 or more years of experience in underwriting, distribution management and/or relationship management roles

  • Ability to travel 50%

Preferred Qualifications:

  • Broker relationship management experience and strong market facing experience.

  • Wholesale & Surplus Broker relationships

  • Strong project management discipline, and follow-through

  • Strong project and process management skills and the ability to balance the needs of Broker and Zurich

  • Good understanding of Zurich's organization structure, business strategy, customer and distribution strategies,, business drivers, products and services

  • Good understanding of complex insurance programs and risk solutions

  • Strong understanding of the Zurich's value propositions and internal performance targets

  • Deep understanding of Broker Channel a big plus

  • Good understanding of regulatory environment and keeping current with the changing landscape

  • Highly engaging, strong listening, communications and inter-personal skills.

  • Strong ability to influence and negotiate

  • Action-oriented, self-motivated/driver

  • Ability to understand the needs of each Underwriting line on a portfolio basis and manage with metrics, particularly to the KPI's

  • Committed to learning and development.

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-New York-New York

Other Locations: United States-Georgia-Atlanta, United States-Illinois-Schaumburg

Schedule Full-time

Travel Yes, 50 % of the Time

Relocation Available No

Job Posting 07/03/19

Unposting Date Ongoing

Req ID: 1900055B

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.