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Zurich NA Claims Associate II, Auto (Hybrid) in Schaumburg, Illinois

Claims Associate II, Auto (Hybrid)


Zurich is currently hiring a Claims Associate II to join their Auto Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage liability and property damage claims caseload that consists of low to moderate exposure. You will own your assigned claims from end to end, resolving claims according to best practices. As part of Zurich North America’s commitment to service excellence, you will build partnerships with customers and brokers, and may be aligned to specific accounts.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into the following North American Claims offices:

  • Atlanta, GA

  • Anoka, MN

  • Rancho Cordova, CA

  • Addison, TX

  • Schaumburg, IL

  • Rocky Hill, CT

  • Parsippany, NJ,

  • Overland Park, KS,

  • Omaha, NE

  • Woodland Hills, CA

Basic Qualifications:

  • Bachelor’s Degree and no prior experience required in the Claims areaOR

  • High School Diploma or Equivalent and 2 or more years of experience in the Customer Service areaOR

  • Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims areaAND

  • Must obtain and maintain required adjuster license(s)

  • Experience with Microsoft Office

Preferred Qualifications:

  • Insurance industry terminology

  • Analytical and organizational skills

  • Ability to multi-task

  • Strong communication skills

  • Adapt to a changing environment

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles.For additional information about our Total Rewards, clickhere (https://www.zurichna.com/careers/benefits) . Other rewards may include short term incentive bonuses and merit increases. In California the starting hourly rate for the position is $23.17.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Dallas, AM - Atlanta, AM - Schaumburg, AM - Overland Park, AM - Parsippany, AM - Rancho Cordova, AM - Addison, AM - Omaha, AM - Rocky Hill, AM - Woodland Hills, AM - Anoka

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1