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Zurich NA Business Systems Analyst III in Schaumburg, Illinois

Business Systems Analyst III


The IT Business Systems Analyst will contribute and support a dynamic digital transformation program within the P&C, Life Accident and Health Insurance domain. As a Technical BSA, the candidate will play a pivotal role in bridging the gap between business needs and technology solutions (implemented on a Low code - No Code platform), ensuring the successful implementation of complex IT initiatives.

This person will work in the Schaumburg, IL North America HQ in a hybrid schedule.


  • Collaborate with stakeholders to elicit, elaborate and document, and business requirements

  • Analyze and translate business needs into technical specifications, ensuring alignment with Design / Architectural decisions

  • Should be familiar in creating Business process flows, IT / data flow artifacts

  • Experience using design, prototyping tools like Figma, Adobe XD etc.

  • Work closely with the development and architecture teams to design robust and scalable systems that meet the requirements to support B2P2C, Partner to Consumer products

  • Provide inputs in shaping the architecture of key integrations and digital solutions.

  • Maintain comprehensive documentation of technical specifications, business requirements, data models, and system architecture.

  • Communicate effectively with both technical and non-technical stakeholders, ensuring a clear understanding of project progress and outcomes.

  • Demo features developed incrementally during Sprint Ceremonies - Should possess strong presentation / articulation skills

  • Work with Scrum team and create Power point presentations for Business Demos and other sprint ceremonies

Basic Qualifications:

  • Bachelor’s Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR

  • High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND

  • Process reengineering; LEAN/Six Sigma experience

  • Experience with process modeling tools

  • Insurance application system design/analysis experience

  • Experience with use case development

  • Experience with Rapid Application Development (RAD) tools/techniques

Preferred Qualifications:

  • Certified Business Analyst Professional (CBAP)

  • Advanced Software Development Life Cycle (SDLC) skills

  • Consulting experience

  • Proven experience as a Technical BSA in large-scale digital transformation programs within the Accident and Health Insurance domain.

  • Strong knowledge of business processes and operations in the insurance industry

  • Experience with system integration and interoperability.

  • Excellent communication and collaboration skills.

  • Familiarity with Agile methodologies.

  • Relevant certifications in Business Analysis or related field are a plus.

  • Agile Certification – CSM, CPO etc.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: Yes

Linkedin Recruiter Tag: #LI-MG1 #LI-ASSOCIATE