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Zurich Insurance North America
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Imagine a career that empowers you to help people on a global level. At Zurich, we offer limitless opportunities for professional growth and competitive compensation. Whether you are a recent college grad looking to join a team of industry leaders, or an experienced professional ready to take your career to the next level, Zurich North America has exciting career opportunities across the organization.

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Job Information

Zurich NA Business Analyst Consultant III in Schaumburg, Illinois

Business Analyst Consultant III


Job Summary

The Business Analyst Consultant III will be responsible for requirements which will vary in size and complexity.


  • Lead analysis of business of requirements and translate them into user stories and acceptance criteria

  • Coordinate and lead activities with business owners to gather requirements

  • Document detailed functional and non-functional requirements

  • Use requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, Quality Center, Jira, etc.

  • Support development, testing, implementation and training activities

  • Understand and apply different delivery approaches (Waterfall, SCRUM, Zurich Lean) and perform, independently, business analysis processes in accordance with Zurich Project Management Framework and the Zurich Risk Policy

  • Provide subject matter expertise to others in the organization

Job Qualifications

Basic Qualifications:

  • Bachelor’s Degree and 6 or more years of experience in the Information Technology area


  • High School Diploma or Equivalent and 8 or more years of experience in the Information Technology area


  • Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Information Technology area.

Preferred Qualifications:

  • Knowledge of insurance industry business processes and processing

  • Experience with Agile methodology

  • Experience with Salesforce

  • Experience with Service Oriented Architecture concepts and technology

  • Experience with ETL concepts and technology

  • Experience with data query tools to perform data analysis and validation

  • Advanced negotiation skills

  • Experience with collaborating across many teams

  • Strong analytical and problem solving skills

  • Strong written and verbal communication skills

  • Experience leading workstreams

  • Knowledge of process engineering

  • Experience with core process redesign, continuous improvement methodologies

  • Process modeling tools

  • Business Systems Integration

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Schedule Full-time

Travel Yes, 10 % of the Time

Relocation Available No

Job Posting 04/10/19

Unposting Date Ongoing

Req ID: 1900026P

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.