Zurich NA AVP, Continuous Improvement Lead (Lean) in Schaumburg, Illinois

AVP, Continuous Improvement Lead (Lean)


Zurich is currently looking for an AVP, Continuous Improvement Lead (Lean) Lead to work in our North American headquarters in Schaumburg, IL. As a leader within the Lean Management team, you will use your strategic leadership skills, along with your ability to lead and influence to manage a team that supports and executes Lean Management deployments.

As part of the leadership team, you will use your strong influencing, problem solving and analytical skills to help transform the organization by driving simplification and change through various Lean deployments. In this highly visible and autonomous role, you will be responsible for:

  • Leading a team of Lean Navigators who support Business/Service Units within Zurich North America to deploy the Lean Management system in support of our strategy

  • Managing key stakeholder relationships and influencing changes to continue to drive high impact work

  • Driving execution, Lean capabilities and building manager capabilities to drive continuous improvement

If you are looking for an opportunity to drive change through high-impact work and influence key leaders, this might be a great fit for you.


  • Understands Way of Working (Lean Management) Deployment methodology and how it will help achieve business goals. Help set and refine target metrics along with company leaders.

  • Translates strategic needs and priorities into a comprehensive project plan which ensures successful project completion.

  • Act as a project leader and coach for a group of Lean Navigators to identify and ensure the completion of work in a timely and effective manner.

  • Oversee specialized needs based training to assist employees with obstacles in the Lean transformation and participate in continuous improvement by conducting/leading analysis and recommending effective solutions.

  • Prepares periodic written communication for leaders regarding project status and keeps Architect and leaders informed of project direction, challenges and risks; renegotiates direction as necessary.

  • Makes presentations, provides training and coaching and prepares recommendations to senior managers.

Basic Qualifications:

  • Bachelors Degree and 7 or more years of experience in the Project Management area

Preferred Qualifications:

  • Master degree or Lean/Six Sigma preferred

  • Strong verbal and written communication skills along with the ability to influence senior leaders

  • Demonstrated experience in project planning, problem solving (to include simulation, modelling, cost benefit analysis and information systems development)

  • MS Office background - Excel to analyze metrics and to build charts and PowerPoint to build communication documents for senior leaders

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Schedule Full-time

Travel Yes, 25 % of the Time

Relocation Available No

Job Posting 05/01/18

Unposting Date Ongoing

Req ID: 18000356

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.