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Zurich NA Application Delivery Manager in Schaumburg, Illinois

Application Delivery Manager


Zurich is currently searching for an Application Manager to work out of our North American Headquarters in Schaumburg, ILas a key member of the Information Technology team, supporting our Enterprise Solutions area within the Application Delivery department. The Application Manager willlead/manage a team of IT specialists in the Enterprise Solutions area to develop and implement IT business processes and manage performance across all activities, in order to achieve business objectives and continuously improve performance.

The Application Delivery Manager will also be responsible for:

  • Assessing performance of direct reports at mid-year and year-end and ensure direct reports have meaningful on-boarding, individual development plans (IDPs) and development actions

  • Providing regular, actionable coaching and feedback to employees to review progress, recognize accomplishments, support development and/or improve performanceManaging multiple vendors - Testing, IT support and Product Vendor and in reviewing statuses with Vendors and providing direction

  • Managing Release, Compliance, Base cost and applying lean initiatives to reduce the overall TCO

  • All aspects of the development and implementation of assigned IT enhancements, compliance and regulatory changes and acts as a single point of contact for those initiatives

  • Taking business ask from original concept through final implementation utilizing the Agile methodology, and interfacing with all areas affected by the project including end users, executive leadership, vendor teams, computer services, and client services

  • Defining project & enhancing scope and objectives, and developing detailed work plans, schedules, estimates, resource plans, and status

  • Providing critical project and enhancement updates to business leadership via steering committee meetings, including status, resource planning, production metrics and assists with prioritization of new requirements

  • Ensure compliance with appropriate internal control and regulatory requirements for both internal and external suppliers, and provide assistance and support for audits, where applicable.

  • The ability to negotiate with a product vendor on vendor contracts and measure their performance through various Service Level Agreements / Credits

  • Prioritization of work with different business stakeholders and business units

  • Making systematic and rational judgment during outage or release implementation issues

  • Demonstrating an understanding of industry trends, commercial insurance business concepts, opportunities and constraints in the environment

  • Creating an environment of trust and cooperation through an open exchange of ideas towards achieving team goals

Basic Qualifications:

  • Bachelors Degree and 6 or more years of experience in the Application Design and Development areaOR

  • High School Diploma or Equivalent and 8 or more years of experience in the Application Design and Development area

Preferred Qualifications:

  • People management experience

  • Strong executive presence required

  • Working with distributed teams and customers

  • Agile Methodology experience highly preferred

  • Actual development experience, or experience managing teams/projects using .net, java, SQL, or cloud tools

  • Ability to manage small to mid-sized internal teams

  • Prepares and monitors budgets and workforce allocations for internal and external teams

  • Consulting background is a plus

  • Experience with managing outsourced development teams is preferred

  • Experience working with vendor sourced and customized insurance products and managing vendor contracts

  • Strong written and oral communication skills

  • Cultural awareness

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE Disability/Veterans

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote working: No

Schedule: Full Time