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Zurich NA AI Ops Engineer II in Schaumburg, Illinois

AI Ops Engineer II


Zurich North America is currently hiring an AI Ops Engineer and this person will work in a hybrid schedule at our Schaumburg, IL North America Headquarters. This person will report to the AVP, Machine Learning Operations within the Chief Data Office.


  • Participate in deployment of Generative AI Platform Capabilities

  • Responsible for AI model delivery to cloud platforms (Azure ML)

  • Participate in day-to-day standups for platform capability build

  • Provide SME guidance for data science teams

  • Research industry best practices, evaluate new technologies, develop standards and engineering best practices and recommend innovative solutions that support automation and improve platform resiliency and fault tolerance of critical applications

  • Execute on roadmaps that align with technology and business strategy

  • Assist with hardware and capacity planning, analysis and forecasts for your portfolio of applications with focus on highest availability, scalability, performance, and timely delivery

  • Act as an expert resource for other technical teams within Data & Analytics

Basic Qualifications:

  • Bachelors Degree in Computer Science or Mathematics/Statistics and 6 or more years of experience in the Data Engineering area OR

  • High School Diploma or Equivalent and 8 or more years of experience in the Data Engineering area OR

  • Zurich Certified Insurance Apprentice including an Associate Degree in Computer Science or Mathematics/Statistics and 6 or more years of experience in the Data Engineering area AND

  • 5 or more of experience in Enterprise Data Engineering

  • Experience in scripting languages

  • Experience with data transformation and aggregation tools

  • Experience in data analysis, data interrogation or data profiling

Preferred Qualifications:

  • 5+ years of Python experience

  • 5+ years of big data experience needed

  • 3+ years of Pyspark experience

  • 2+ years of experience in developing APIs using Python/FastAPI

  • 3 years of experience in the AIML area (MLOps)

  • 1+ year of experience in LLM, Generative AI (developing capabilities or dev/ops)

  • 1+ years of experience in Vector Database and Model Development

  • Experience in developing API on GCP/Azure/API Gateways

  • Working knowledge of Unity Catalog and MLFlow

  • Strong verbal, written, and interpersonal communication skills

  • Ability to articulate technical solutions to both technical and business audiences

  • Working knowledge of design and build grid computing with CPU and GPU supporting AIML and NLP

  • Working knowledge of high-performance storage technologies along with Object Storage

  • Knowledge and understanding of network infrastructure to support high throughput and low latency grid computing

  • Insurance Industry experience is a plus

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: Yes

Linkedin Recruiter Tag: #LI-MG1 #LI-ASSOCIATE