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Zurich NA Underwriting Account Service Analyst in Salt Lake City, Utah

Underwriting Account Service Analyst


Zurich North America is currently hiring an Underwriting Account Service Analyst to join the National Accounts - Large Casualty Underwriting team! As an Underwriting Account Service Analyst, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and continue to grow your career.

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into the following North American office location:Los Angeles, CA, Denver, CO, San Francisco, CA

In this role you will be responsible for:

  • Reviews, evaluates, and analyzes risk exposures, controls, loss history, financial condition and recommends or executes, underwriting decisions around submission acceptance or declination within established risk appetite

  • Anticipates underwriting exposure information needs, and proactively seeks out alternative, relevant data sources using underwriting tools to improve understanding of risks

  • Analyze and recommends input in areas of policy rating, subjective pricing, policy construction, coverages and exclusions, mandatory forms, etc. that are needed to accurately quote and/or renew policies (bonds)

  • Develops and executes account servicing solutions independently and in collaboration with Underwriter, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for more complex business accounts

  • Drives broker/agent/distributor/customer interactions and on-site calls related to account servicing matters with a planned and well-prepared purpose. Builds strong working relationship outside the team and with broker counterparts

  • Develops new team members and provides support and coaching to peers, based on quality results.

  • Provides coaching and problem solving for complex transactions/issues while educating peers on the context behind the solution

  • Supports special projects as assigned

Basic Qualifications:

  • Bachelor’s degree and 2 or more years of experience in the Ins, Underwriting, or Market Facing area


  • Zurich Certified Insurance Apprentice, including Associate Degree and 2 or more years of experience in the Insurance, Underwriting, or Market Facing area


  • High School Diploma or Equivalent and 4 or more years of experience in the Insurance, Underwriting, Finance, Accounting, or Banking area


  • Knowledge of the insurance industry and the legal and regulatory environment

  • Experience with data collection and analysis

  • Experience with processing, rating, and policy management systems used in the insurance industry

  • Customer service experience

  • Problem solving experience

  • Experience servicing product portfolios for multiple lines of business for insurance

  • Microsoft Office experience

Preferred Qualifications:

  • Knowledge of underwriting philosophy and techniques

  • Knowledge of national and local insurance filing regulations and guidelines

  • Knowledge of international insurance programs

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $52,300-$85,600.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Los Angeles, AM - Remote Work (US), AM - San Francisco, AM - Denver

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1 #LI-Hybrid