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Zurich NA Design and Development Specialist in Richmond, Virginia

Design and Development Specialist


Zurich is currently looking for a Design and Development Specialist B. This position may work out of one of the following North American offices: 100% Virtual

Designs and develops learning solutions across a variety of topics such as insurance knowledge, workflows/processes, technical systems, professional and management development. Works in collaboration with Program Managers and Subject Matter Experts to design and develop instructionally sound learning material to address specific tactical needs within the organization or defined target objectives. Participates in the following phases of the learning solution lifecycle: analysis, design, development and evaluation.

Additional responsibilities will include:

  • Assesses the training and development needs of customers, provides technical advice, and develops training interventions that enable customers to close performance gaps or improve quality and productivity related performance

  • Creates measurable course objectives and goals. Follows up on the impact of previous training initiatives to determine if new performance issues exist

  • Maintains flexibility and adjusts project plans as needed to meet business unit goals

  • Prepares detailed technical information for different types of audiences and skill sets.

  • Determines the best method for delivery of training to customers and follows trends in the training field in order to provide the best and latest techniques

  • Updates and revises training materials and resets priorities and the use of various resources to meet changing needs and goals

  • Develops material for a variety of delivery methods.

Basic Qualifications:

  • Bachelor’s Degree and 3 or more years of experience in the Curriculum Design area


  • High School Diploma or Equivalent and 5 or more years of experience in the Curriculum Design area


  • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Curriculum Design area

Preferred Qualifications:

  • Strong sound instructional design practices and principles for various modalities and delivery methods

  • Strong technical writing and editing skills

  • Ability to demonstrate creativity in the design of training methodologies and materials

  • Strong knowledge of web meeting tools

  • Strong project management and time management skills

  • Strong Microsoft Office skills

  • Strong working knowledge of course development tools such as Articulate and Captivate

  • Experience in financial services/insurance environment

  • Experience consulting with business partners or clients

  • Experience in meeting facilitation

The salary range for this role is $59,840 - $74,800. This is the range Zurich NA in good faith believes is the range possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed Remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Minnesota Virtual Office, AM - Remote Work (US), AM - Illinois Virtual Office

Remote Working: Yes

Schedule: Full Time

Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE