Zurich NA Workers Compensation Claims Specialist II in Rancho Cordova, California

Workers Compensation Claims Specialist II


Zurich is currently looking for a Workers Compensation Claims Specialist to work out of our Rancho Cordova, California office.

The Specialist, with moderate direction will handle California Workers' Compensation Claims of moderate exposure and complexity. This position will resolve claims according to Best Practices and within authority limitsby following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. They will regularly communicate with customers and brokers and may be dedicated to handle claims for specific accounts.

Client Externally Focused - The job’s core deliverables rely on delivering service to external clients and/or customers. Typically involves building relationships and promoting the company.

Basic Qualifications

  • Juris Doctor and 2 or more years of experience in the Claims and Litigation area within the Insurance industryOR

  • Bachelors Degree and 4 or more years of experience in the Claims and Litigation areaOR

  • High School Diploma or Equivalent and 5 or more years of experience in the Claims and Litigation area within the Insurance industryOR

  • Zurich approved Apprenticeship program including an Associate Degree and 4 or more years of experience in the Claims Handling area within the Insurance industryAND

  • Must obtain and maintain required adjuster license(s)

  • Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

  • Knowledge of claims handling or insurance legal statutes and procedures

  • Customer service experience

Preferred Qualifications

  • 3 or more years of workers’ compensation claims handling experience

  • AIC, SCLA and/or CPCU designation

  • CA workers compensation claims handling experience

  • Experience handling construction industry workers compensation claims

  • Strong communications, analytical, negotiation and customer service skills

  • Advanced data gathering and problem solving skills

  • Ability to multi-task and adapt to a changing environment

  • Strong organization and time management skills

  • Ability to work in a fast paced environment

  • Ability to effectively present information to LOB manager, claimants and customers

  • Microsoft Office experience

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-California-Rancho Cordova

Schedule Full-time

Travel Yes, 5 % of the Time

Relocation Available No

Job Posting 02/09/18

Unposting Date Ongoing

Req ID: 180000J1