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Zurich NA Senior Marine Claims Specialist in Rancho Cordova, California

Senior Marine Claims Specialist


Zurich North America is seeking an experienced P&C insurance professional to bring their subject matter expertise in marine claims. At Zurich North America (ZNA), the Marine Claims team is dedicated to helping our customers mitigate business impact from ocean cargo, marine liability, inland marine, and hull marine damages/losses.

In this role, you will independently manage a claims caseload from assignment through resolution. At this level, you will handle a claims caseload of moderate to high complexity to provide technical claims service excellence that includes policy interpretation and coverage analysis; vendor identification and management; collaboration with internal and external contacts that include the customer as well as attorneys, vendors, suppliers and brokers; negotiation and claims resolution; and management of all communications associated with the life of a claim.

You will be an ambassador for the Marine Claims group and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle. You will have direct accountability for your overall results and contributions in support of Claims strategy and goals.

This position will be located in one of the following office locations: Parsippany, New York, Houston, Dallas, Seattle, San Francisco, Atlanta or Schaumburg locations.

Up to 25% business travel may be required.

Basic Qualifications:

  • Bachelor's Degree and 6 or more years of experience in the Claims or Litigation area including general liability (GL) claimsOR

  • High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area including general liability (GL) claimsOR

  • Zurich approved Apprenticeship program including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industry including general liability (GL) claimsAND

  • Must obtain and maintain required adjuster license(s)

  • Microsoft Office experience

Preferred Qualifications:

  • 3 or more years of first and third party marine claims experience in ocean cargo, inland marine, hull and liability

  • Knowledge of Jones Act

  • Knowledge of maritime law

  • Negotiation experience

  • Analytical skills

  • Strong communication skills

  • Ability to work independently

  • Experience collaborating across work groups

  • Juris Doctor (J.D.)

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): Parsippany, New York, Houston, Dallas, Seattle, San Francisco, Atlanta, Rancho Cordova, Woodland Hills, or Schaumburg

Schedule: Full Time