Zurich NA Claims Administrative Support in Rancho Cordova, California

Claims Administrative Support


Zurich is currently looking for an individual to join the Claims Shared Services Support I position to work out of our Rancho Cordova CA office.

This is an administrative support position which will handle routine administrative functions such as, but not limited to, answering telephones, routing calls to our claims teams, and/or managing incoming/outgoing physical and electronic mail correspondence.

This position will be responsible for:

  • Perform a variety of duties for functional groups being supported by the Administration Operations team which allows the office to function at a high level of efficiency and compliance.

  • Provides administrative support to include but not limited to reception activities, filing, mail management, data entry, phone coverage, claim or legal assignments, processing customer correspondence, general financial processing activities and other administrative projects as assigned.

  • Routines are defined and work is managed under close supervision

  • Your core schedule will be Monday through Friday between the hours of 8 and 5. You may eventually have the ability to work from home one day per week.

Basic Qualifications:

  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative Support area


  • Zurich approved Apprenticeship program including an Associate Degree and No prior experience required in the Administrative Support area

Preferred Qualifications:

  • Ability to handle internal and external customers in a professional manner

  • Strong computer skills, knowledge of MS Office Software

  • Ability to manage multiple priorities

  • Strong customer service skills

  • Ability to apply knowledge of operations best practices and procedures

  • Effectively interacts with technical business partners

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE Disability / Vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-California-Rancho Cordova

Schedule Full-time

Travel No

Job Posting 07/12/18

Unposting Date Ongoing

Req ID: 180005RY