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Zurich NA Underwriting Account Service Manager I in Pittsburgh, Pennsylvania

Underwriting Account Service Manager I


Zurich North America is hiring an Underwriting Account Service Manager for our National Accounts Casualty Operations team in Pittsburgh.

As a member of Zurich’s Operations management team, you will have the opportunity to lead, motivate and develop the Energy Underwriting Account Servicing team to develop and deliver customer-specific, value added services for existing and new large accounts.

In this role, you will be responsible for:

  • Manages all operational activities associated with high volume, mid-size to large accounts.

  • Managing a team of Underwriting Associates, end to end and as the point of contact for customers and underwriting leadership

  • Collaborating with underwriters to provide solution options to international programs, prospects and renewal

  • Providing leadership and gather/articulate US customer needs related to external International applications

  • Providing oversight and leading key check point processes for international teams

  • Coordinating relevant agenda, communications, and discussion points for regional meetings and trainings

Basic Qualifications:

  • Bachelors degree and 4 or more years of experience in the Insurance, Underwriting or Market Facing areaOR

  • Zurich Certified Insurance Apprentice, including Associate Degree and 4 or more years experience in the Insurance, Underwriting or Market Facing areaOR

  • High School Diploma or Equivalent and 6 or more years of experience in the Insurance, Underwriting or Market Facing areaAND

  • Knowledge of the insurance industry and the legal and regulatory environment

Preferred Qualifications: Both levels

  • Bachelor’s degree

  • Knowledge of Commercial Casualty line of business

  • Advanced knowledge of the insurance industry and the legal and regulatory guidelines

  • People management or supervisory experience

  • Ability to manage and build rapport with team

  • Advanced skills in problem solving, relationship building, active listening, needs analysis, and win-win negotiation

  • Excellent organizational, written, oral communication and presentation skills

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Pittsburgh

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-BN1 #LI-ASSOCIATE #LI-HYBRID