Zurich NA Workers Compensation Claims Specialist in Parsippany, New Jersey

Workers Compensation Claims Specialist


Zurich is currently looking for aWorkers’ Compensation Claims Specialist to work out of our Parsippany NJ orBoston MA office.

This position will with minimaldirection, handle NewYork and/or New Jersey Workers CompensationClaims of moderate exposure and complexity. They will resolve claims by following established protocols to ensure that claimsare handled in the most efficient, effective way while delivering acustomer-centric claims service. Theymay be dedicated to handle claims for specific accounts.

Client Externally Focused - The job’s core deliverables rely on deliveringservice to external clients and/or customers. Typically involves buildingrelationships and promoting the company.

Basic Qualifications:

  • Juris Doctor and 2or more years of experience in the Claims and Litigation areaOR

  • Bachelors Degree and 4 or more years of experience in the Claims andLitigation areaOR

  • High School Diploma or Equivalent and 5 or more years of experience in theClaims and Litigation areaOR

  • Zurich approved Apprenticeship program including an Associate Degree and 4 ormore years of experience in the Claims Handling areaAND

  • Must obtain and maintain required adjuster license(s)

  • Knowledge of the insurance industry, claims and the insurance legal andregulatory environment

  • Knowledge of claims handling or insurance legal statutes and procedures

  • Customer service experience


  • AIC, SCLA and/or CPCU designation

  • New York and/or New Jersey workers compensation claims handling experience

  • Strong communications, analytical, negotiation and customer service skills

  • Advanced data gathering and problem solving skills

  • Ability to multi-task and adapt to a changing environment

  • Strong organization and time management skills

  • Ability to work in a fast paced environment

  • Ability to effectively present information to LOB manager, claimants and customers

  • Microsoft Office experience

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-New Jersey-Parsippany

Other Locations: United States-Massachusetts-Boston

Schedule Full-time

Travel Yes, 5 % of the Time

Relocation Available No

Job Posting 05/16/18

Unposting Date Ongoing

Req ID: 1800040U