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Zurich NA Claims Specialist I, General Liability in Parsippany, New Jersey

Claims Specialist I, General Liability


Zurich North America is seeking a skilled Claims Specialist to handle Commercial General Liability (CGL) files within our dedicated team for one of our largest customers! This exciting opportunity is available in one of the following locations: Rocky Hill, CT, Schaumburg, IL, Parsippany, NJ, New York, (WTC Atlanta, GA.

With moderate direction, this position handles multi-party CGL claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

Basic Qualifications:

  • Bachelor’s Degree and 2 or more years of experience in the Claims or Insurance areaOR

  • Zurich Certified Insurance Apprentice, including an associate degree and 2 or more years of experience in Claims or Insurance areaOR

  • Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance areaOR

  • High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance areaAND

  • Must obtain and maintain required adjuster license(s)

  • Knowledge of insurance regulations, markets, and products

  • Microsoft Office experience

Preferred Qualifications:

  • 2+ years of experience handling Commercial General Liability Claims

  • Effective verbal and written communication skills

  • Strong analytical, critical thinking, and problem-solving skills

  • Solid time management, prioritization, and multi-tasking skills

  • Experience collaborating in a team environment and building cross functional working relationships.

  • Ability to determine the scope and low to moderate complex claims.

  • Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of low to moderately complex claims.

  • Ability to develop and execute a negotiation strategy and plan for resolution.

  • Ability to identify subtleties in customer/client and/or business partner interactions.

  • Ability to present information necessary to propose a claim resolution to stakeholders.

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Clickhere (https://www.zurichna.com/careers/benefits) . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $47,500.00 - $77,800.00.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Rocky Hill, AM - Atlanta, AM - New York, AM - Parsippany, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE