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Zurich NA Underwriting Account Service Associate in Overland Park, Kansas

Underwriting Account Service Associate


The Direct Markets Department is currently hiring an Underwriting Account Service Associate to join the team! You will support our experienced Underwriters in a team-based environment.

This position is a hybrid of remote work and in office activity designed to meet the need of the selected candidate and Zurich North America.

The candidate selected for this opportunity should be able to report into one of the following North American office: Overland Park, Kansas.

About the Direct Markets Team:

Zurich is the insurer for three of the industry's top 10 captives, according to Business Insurance. We operate with a holistic, integrated team approach that goes beyond simply offering risk transfer insurance solutions. The Zurich team includes specialists in underwriting, claims, marketing, risk engineering, actuarial, finance, policy issuance and regulatory compliance.

We deliver the intellectual capital and infrastructure required to create solutions that meet the distinctive and complex needs of a group captive. Group Captives Underwriters have multi-line expertise in a broad range of industry segments, to include construction, manufacturing, and transportation.

The Direct Markets team is poised to continue a solid track record of success! They are a dynamic and unique part of the Zurich organization, and this role would allow the right candidate to take their insurance experience to new levels.

Working for the Direct Markets will provide you with the opportunity to:

  • Be involved with and support our largest markets

  • Utilize your Underwriting Support capabilities in a non-traditional underwriting environment

  • Advance and grow your exposure to the fascinating types of business in which Zurich is engaged

Our Direct Markets Underwriting Account Service Associates:

  • Utilize insurance experience to help support the performance of Zurich Direct Markets

  • Seek to continually improve effectiveness and drive high quality solutions

  • Are highly organized, professional, and adaptable

  • Provide superior levels of service and a high level of communication to ensure the customer's needs are met and production goals are achieved

  • Work independently in a fast-paced team atmosphere!

Basic Qualifications:

  • Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance areaOR

  • Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance areaOR

  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance areaAND

  • Knowledge of data collection and analysis

  • Microsoft Office experience

Preferred Qualifications:

  • Excellent customer service orientation

  • Attention to detail and accuracy skills (Excel skills are highly desired)

  • Effective organizational, multi-tasking, and prioritizing skill in a high-volume, production environment

  • Strong verbal, written, and interpersonal communication skills

  • Insurance industry experience

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( https://www.zurichna.com/careers/faq ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Overland Park

Remote Working: No

Schedule: Full Time

Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID