Zurich NA Staff Legal Administrative Manager in Overland Park, Kansas

Staff Legal Administrative Manager

Description

Zurich North America is currently seeking a Staff Legal Administrative Manager to work out of our office in Overland Park, Kansas.

As part of our management team, your primary accountability will be the supervision of approximately 10 legal secretaries. This includes interviewing and selecting new hires; conducting performance appraisals; making salary decisions; training, development and ongoing coaching. Additionally, you will oversee and manage the workload to ensure the productivity, high quality, best practices and standards of excellence in work product from the team.

You will also have regular interaction with Managing Attorneys and Trial Attorneys across various state office locations and multiple jurisdictions acting as a liaison and ambassador of the Staff Legal Administrative team to provide assistance, troubleshoot reported issues or concerns, and consider any feedback provided for process efficiencies or other areas of opportunity.

Additional accountabilities will include:

  • Drive compliance with Operations Best Practices and/or other complex administrative procedures across areas of responsibility, ensuring compliance with internal business controls

  • Establish work procedures and standards to improve efficiency and effectiveness of the staff

  • Examine workflow and processes as needed to promote operational excellenceand ensure seamless coverage and support for the operation

  • Planning for future staffing needs

  • Track performance, and conduct quality assurance/control on work product of direct reports

  • Maintain records and confidential files in accordance with published corporate protocol

  • Perform data analysis

Basic Qualifications:

  • Bachelor’s Degree and 5 or more years of experience in the Leadership, Management, Supervisor or Training areaOR

  • Bachelor’s Degree and 5 or more years of experience in the Claims, Legal or Administrative areaOR

  • Zurich Certified Insurance Apprentice, including an Associate Degree with 5 or more years of experience in the Leadership, Management, Supervisor OR Training areaOR

  • Zurich Certified Insurance Apprentice, including an Associate Degree with 5 or more years of experience in the Claims, Legal or Administrative areaOR

  • High School Diploma or Equivalent and 7 or more years of experience in the Leadership, Management, Supervisor, Training areaOR

  • High School Diploma or Equivalent and 7 or more years of experience in the Claims, Legal or Administrative area

Preferred Qualifications:

  • Strong verbal and written communication skills

  • Strong organizational skills

  • Strong analytical skills

  • People management and/or leadership experience

  • Ability to establish and maintain key business relationships across all organizational levels

  • Strong computer skills

  • Ability to operate effectively in a change environment

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Kansas-Overland Park

Travel No

Relocation Available No

Job Posting 10/12/18

Unposting Date Ongoing

Req ID: 1800086R

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.