Zurich NA Direct Markets F&I Portfolio Underwriter (Senior or AVP Level) in Overland Park, Kansas
Direct Markets F&I Portfolio Underwriter (Senior or AVP Level)
Zurich is looking for a highly skilled F&I Portfolio Underwriter to support the F&I Growth Strategy for our Direct Markets Sales and Distribution team, based in Kansas or Missouri. In this underwriting capacity, you would support the business development activities of our field sales team that are of critical importance and are moderately complex regarding geographic reach, customer segments or products, or by the number of stakeholders involved and require a very high frequency of interaction.
This Underwriter will be responsible for underwriting the growing F&I portfolio to reach defined business goals and customer satisfaction. This position will be responsible for underwriting opportunities within the Direct Markets organization, understanding pricing and market trends, making and/or supporting recommendations and help grow the F&I business that will help exceed revenue goals, hit profitability targets and grow our market share.
As this is a highly technical position, experience with F&I lines of business is ideal for this role. As a member of Zurich's Direct Markets Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and negotiation skills. Specifically, you will underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting Framework
This F&I Portfolio Underwriter is responsible for:
Generating, underwriting and analyzing F&I business
Complying with underwriting rules and guidelines, insurance laws and regulations and rating manual rules related to F&I business
Drive retention and business development by identifying strategic opportunities or issues and taking the necessary actions.
Work closely with field sales and service staff to gather feedback on challenges and opportunities with individual agencies, identify systemic issues and opportunities, initiate action plans to drive retention and business development.
Work cross-functionally to contribute to the development of business processes and lead the implementation of sales and distribution systems, process and service improvements.
Collaborate with key leaders in business operations, claims, IT, field sales & service, and other departments as required to enable execution of agreed plans.
Channel ideas, opportunities, and complaints to appropriate department leader and follow-up on any resulting actions.
This role will be filled at either the Underwriter Senior or AVP level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.
Basic Qualifications for Senior F&I Underwriter:
High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.OR
High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support areaOR
Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing areaOR
Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support areaAND
Knowledge of Microsoft Office
Experience working on time restraints for quotes on new and renewal business
Experience working in a team environment
Basic Qualifications for AVP, F&I Underwriter:
High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area.OR
High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support areaOR
Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing areaOR
Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underrwriting Support areaAND
Experience with Microsoft Office
Preferred Qualifications for both levels:
Knowledge of F&I business and products
Ability to effectively assess risk and profitability
Superior skills in relationship building, active listening, needs analysis, and win-win negotiation.
Possess a high level of customer service by meeting or exceeding customer expectations with respect to required deadlines
Excellent oral and written communication skills
Strong knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( https://www.zurichna.com/careers/faq ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Overland Park, AM - Kansas Virtual Office, AM - Missouri Virtual Office
Remote Working: Hybrid
Schedule: Full Time
Linkedin Recruiter Tag: #LI-KJ1 #LI-HYBRID