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Zurich NA Customer Support Consultant in Overland Park, Kansas

Customer Support Consultant


Zurich is currently looking for a Customer Support Consultant to work out of our Overland Park, KS location.

Process non-routine telephone and electronic inquiries and complaints from the organization’s agents/brokers, insures, regulators, customers, claimants and prospective customers that may require extensive research to ensure delivery of an excellent customer experience.

Additional responsibilities will include:

  • General Technical End User Support

  • Reliable and Predictable Attendance

Basic Qualifications:

  • Bachelors Degree and No prior experience required in the Customer Service area


  • High School Diploma or Equivalent and 3 or more years of experience in Customer Service


  • Experience with Microsoft Office

Preferred Qualifications:

  • Excellent communication skills

  • Great problem-solving skills

  • Excellent multi-tasking skills

  • Detail oriented

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Kansas-Overland Park

Travel No

Relocation Available No

Job Posting 05/13/20

Unposting Date Ongoing

Req ID: 2000039T

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.