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Zurich NA Complex General Liability - Senior Claims Adjuster in Overland Park, Kansas

Complex General Liability - Senior Claims Adjuster


Zurich North America is currently in search of experienced commercial liability adjusters to join the General Liability large loss technical claims team.

This is an opportunity to leverage your technical liability claims subject matter expertise and leadership capabilities to manage the highest exposures and severity large loss General Liability (GL) claims.

As a Senior Adjuster, you will work with a high level of autonomy and decision-making to manage your claims caseload while providing technical claims service excellence, policy interpretation and coverage analysis. At this level, your caseload will consist of a high volume of litigated claims. You will be directly involved and accountable for prompt management of litigated files and proactive resolution within specific authority limits, to ensure that claims are handled efficiently and effectively.

You will be an ambassador for General Liability Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external business partners that are critical to the success of the claim lifecycle. You will have direct accountability for your overall results and contributions in support of Claims’ strategy and goals.

Occasional business travel may be required.

This position will be located in one of the following ZNA office locations: Schaumburg, Atlanta, Rancho Cordova, Maitland-Orlando, Omaha, Overland Park, Dallas, Parsippany or Rocky Hill.

Basic Qualifications:

  • Bachelor’s Degree and 6 or more years of experience in Commercial Liability Claims and Litigation areaOR

  • High School Diploma or Equivalent and 8 or more years of experience in Commercial Liability Claims and Litigation areaOR

  • Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in Commercial Liability Claims Handling areaAND

  • Must obtain and retain required adjuster license(s)

  • Microsoft Office experience

Preferred Qualifications:

  • Experience with large loss General Liability (GL) and/or commercial auto claims

  • Experience with litigation management as part of claims handling

  • Experience working in a collaborative team environment and across work groups

  • Insurance designations such as SCLA, CPCU, AIC

  • Negotiation skills

  • Leadership skills

  • Juris Doctor (J.D.)

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): Schaumburg, Atlanta, Rancho Cordova, Maitland-Orlando, Omaha, Overland Park, Dallas, Parsippany or Rocky Hill.

Schedule: Full Time