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Zurich NA Claims Paralegal Manager in Overland Park, Kansas

Claims Paralegal Manager


Zurich is currently looking for a Paralegal Manager to sit in our Overland Park, Kansas office. Responsible for leading a team of Staff Legal paralegals support in single or multiple locations with responsibility for performance, development and coaching of staff

This role is also responsible for:

  • Utilizing management tools to assess, evaluate and improve existing workflows, processes, procedures, systems and data quality to enhance team outcomes.

  • Builds rapport and maintains effective relationships with all business partners to improve internal and external customer satisfaction and to achieve business objectives.

  • Executes and effectively monitors activities that support compliance with all internal and audit controls and best practices

  • Implements and supports talent management practices to improve performance by participating in goal setting, measuring, and monitoring performance, providing feedback and mentoring.

  • Acts as a technical resource for the team.

Basic Qualifications:

  • Bachelors Degree and 5 or more years of experience in the Claims areaOR

  • High School Diploma or Equivalent and 7 or more years of experience in the ClaimsAND

  • 2 or more years of management experience data research and analysis skills

  • Travel 25%

Preferred Qualifications:

  • Paralegal Certificate

  • Strong data research and analysis skills

  • Training and presentation skills

  • Verbal and written communication skills

  • Advance word processing, PowerPoint, and spreadsheet/database skills

  • Organization and multi-tasking skills

  • People management skills

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Overland Park

Remote Working: No

Schedule: Full Time

Linkedin Recruiter Tag: #LI-DG1