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Zurich NA Operations Performance Lead International in New York, New York

Operations Performance Lead International

Description

Zurich is seeking a Operations Performance Lead International for our office in New York. (We will also consider candidates based in Chicago).

Our Operations Performance Lead International directs the planning, execution, and measurement of business units, function and/or Global strategic and transformational initiatives, engaging directly with the senior team and is accountable for shaping and driving transformational initiatives for the Business Unit as well as enterprise wide initiatives.

Responsibilities include:

  • Lead, design and/or facilitate cross-functional projects that promote organizational effectiveness, efficiency, and profitability.

  • Create timelines, agendas, goals and metrics/measurements.

  • Guide in the development, implementation, and institutionalization of best practices around execution and change management.

  • Guide the development of communication and implementation procedures for enterprise and Business Units initiatives.

  • Partner across Business Units to leverage enterprise processes and solutions to support integrated or Business Units specific solutions as appropriate.

  • Provide methodologies and tools to sponsors and team members to support initiatives and institutionalize a culture that embraces innovation.

  • Ensure appropriate change management practices are effectively utilized throughout the life cycle to improve execution and delivery of results.

Basic Qualifications:

  • Bachelors Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area

OR

  • High School Diploma or Equivalent and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area

OR

  • Zurich Certified Insurance Apprentice, including an Associate Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area

AND

  • Experience in Organizational Effectiveness or Change Management

  • Experience in the application of existing and/or change management methodologies and tools

  • Project management experience

Preferred Qualifications:

  • Bachelors Degree

  • Insurance industry knowledge with subject matter expertise in at least one functional insurance discipline; such as Underwriting, Claims, Risk, Engineering

  • In-depth knowledge of insurance industry with subject matter expertise in at least one functional insurance discipline; such as, Underwriting, Claims, Risk Engineering

  • Project Management Certification (PMP)

  • Six Sigma Belt Certification

  • Superior communication skills

  • Impeccable organizational skills

  • Ability to prioritize projects in importance

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-New York-New York

Other Locations: United States-Illinois-Chicago

Schedule Full-time

Travel Yes, 10 % of the Time

Job Posting 09/14/20

Unposting Date Ongoing

Req ID: 2000050C

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.

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