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Zurich NA EPL Product Officer in New York, New York

EPL Product Officer


Zurich North America is looking for VP, Product Officer Underwriting Director join our Management Liability Insurance Team which handles all publicly traded and private companies domiciled in the United States. This role will work in a product officer capacity for Employment Practices Liability to oversee and drive product development, product/coverage innovation and deliver competitive policy forms and coverage extensions that enable renewal retention, new business growth and profitability.

We are looking for a thought leader-someone with extensive experience in the technical aspects of Employment Practices Liability who is strategic with strong underwriting and portfolio management experience.

Additional responsibilities for the VP, Product Officer Underwriting Manager include:


  • Collaborating with Technical Director to ensure profitable growth strategies are executable and that the strategies and metrics support profitable.

  • Assisting with and supporting leadership in establishing underwriting strategy.

  • Working with market basket heads to determine and prepare business cases and product value propositions

  • Ensuring the delivery of competitive policy forms for Employment Practices Liability and coverage extensions that enable renewal retention, new business growth and profitability.

  • Partnering with other areas of the organization, i.e. claims in order to have a deep understanding of the claim history within these products for Zurich and the industry to understand the loss drivers by coverage to be able to address it with language enhancements while working with underwriting on their due diligence process

  • Monitoring frequency, severity and pricing, working with the Product Officers, underwriting and actuary to understand trends, impact and portfolio performance.

  • Ensuring underwriting guidelines are currently while working with underwriting leadership to ensure underwriting guidelines reflect underwriting strategy and appetite, maintaining consistency across MSG and Financial Lines where appropriate. Technical Director and MSG Head hold authority for guideline updates.

  • Working with compliance to maintain an efficient inventory within the endorsement library. Monitoring manuscript usage to ensure endorsements are filed as appropriate

  • Establishing and overseeing an efficient manuscript endorsement process with the market baskets, ensuring endorsement drafting has contract clarity, consistency across departments where applicable and timely delivery of solutions.

  • Leveraging Data & Analytics, IT, Technical UW Product Management/Emerging Solutions to identify data or tools that can be incorporated into the underwriting process to improve ease of use, efficiency and UW decision maker

  • Identifying service provider opportunities (pre or post claim) that are value add and marketing benefit

  • Evaluating and communicating key underwriting/marketplace issues to Technical Director and senior management staff

  • Establishing a cadence with our key trading partners to discuss our products, innovation and profitability within certain areas of coverage

Basic Qualifications:


  • Bachelor’s Degree and 10 or more years of experience in Underwriting

Preferred Qualifications:


  • JD and advanced/in-depth experience underwriting Employment Practices Liability products

  • Experience working with the director and officers product line for private companies

  • Strong relationship building, influencing and organizational skills

  • Strong portfolio management skills

  • Experience working with actuaries, interpreting actuarial results including loss triangles and actual vs expected loss reserving information, etc.

  • Strong Product Underwriting experience

  • Experience building and implementing our key strategies

  • Excellent team building, influencing and organizational skills

  • Strong presentation skills

  • Strong executive presence and the ability to interact with the C-Suite

  • Ability to manage vision and purpose, lead the organization through innovative and creative thinking

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-New York-New York

Travel Yes, 10 % of the Time

Job Posting 05/15/20

Unposting Date Ongoing

Req ID: 200003E6

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.