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Zurich NA Marine Claims Specialist in Jersey City, New Jersey

Marine Claims Specialist


Zurich North America is seeking an experienced P&C insurance professional to bring their subject matter expertise in marine claims. At Zurich North America (ZNA), the Marine Claims team is dedicated to helping our customers mitigate business impact from ocean cargo, marine liability, inland marine, and hull marine damages/losses.

In this role, you will independently manage a claims caseload from assignment through resolution. At this level, you will handle a claims caseload of moderate to high complexity to provide technical claims service excellence that includes policy interpretation and coverage analysis; vendor identification and management; collaboration with internal and external contacts that include the customer as well as attorneys, vendors, suppliers and brokers; negotiation and claims resolution; and management of all communications associated with the life of a claim.

You will be an ambassador for the Marine Claims group and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle. You will have direct accountability for your overall results and contributions in support of Claims strategy and goals.

We prefer that this individual be able to work out of one of the following ZNA office locations: Jersey City, Parsippany, New York, Houston, Dallas, Seattle, San Francisco or Schaumburg locations.

Up to 25% business travel may be required.

Basic Qualifications:

  • Bachelor's Degree and 6 or more years of experience in the Claims or Litigation area including first and third party marine or general liability (GL) claimsOR

  • High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area including first and third party marine or general liability (GL) claimsOR

  • Zurich approved Apprenticeship program including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industry including first and third party marine or general liability (GL) claimsAND

  • Must obtain and maintain required adjuster license(s)

  • Microsoft Office experience

Preferred Qualifications:

  • 3 or more years of marine claims experience in ocean cargo, inland, hull, liability

  • Knowledge of Jones Act

  • Knowledge of maritime law

  • Negotiation experience

  • Analytical skills

  • Strong communication skills

  • Ability to work independently

  • Experience collaborating across work groups

  • Juris Doctor (J.D.)

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-New Jersey-Parsippany

Other Locations: United States-New Jersey-Jersey City, United States-New York-New York, United States-Illinois-Schaumburg, United States-Texas-Dallas, United States-Texas-Houston, United States-Georgia-Atlanta, United States-Washington-Seattle, United States-California-San Francisco

Schedule Full-time

Travel Yes, 25 % of the Time

Relocation Available No

Job Posting 05/29/20

Unposting Date Ongoing

Req ID: 200003GJ

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.