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Zurich NA Underwriting Account Associate II in Houston, Texas

Underwriting Account Associate II

Description

Responsible for evaluating exposures/controls, evaluating loss history, assessing financial condition, for the most complex business accounts including multi-national/local, package, portfolio or specialty policies. Underwriting authority is not granted.

Client Internally Focused - The job’s core deliverables rely on delivering service to internal clients, usually at the line manager or employee level. May involve sharing subject matter expertise to others in the organization or supporting others in their efforts to deliver on our promise.

Basic Qualifications:

  • Bachelors Degree in Engineering or Finance or Mathematics/Statistics or Insurance or International Studies or Geology and No prior experience required in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area

OR

  • High School Diploma or Equivalent and 3 or more years of experience in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area

AND

  • Some travel may be required

  • Experience with data collection and analysis

Preferred Qualifications:

  • Underwriting/underwriting operations, claims, risk management or premium audit experience

  • Experience with data collection and analysis

  • Excellent customer service orientation and communication skills

  • In-depth knowledge of processing, rating and policy issuance systems

  • Detail oriented

Key Accountabilities

  • With advanced knowledge of underwriting processes, is fully conversant and works on multiple lines of business with variances requiring customized analysis using multiple tools and references.

  • Collaborates with underwriters in the areas of procedures, policy endorsements and policy content.

  • Computes premiums for policies, selects appropriate declarations, coverage forms, national/local forms, and optional endorsements to complete a policy.

  • Anticipates the needs of the Underwriter and the customer.

  • Actively participates in developing and executing account servicing solutions (e.g. subsequent transactions including endorsements, cancellations, reinstatement's & adjustments, billing & collections, contract services and Claims & Risk Engineering) as needed to support unique customer needs.

  • Proactively partners with assigned Underwriters and participates in broker/customer interactions as appropriate.

  • Underwriting authority is not granted

  • Responsible for the new business, renewals and endorsements process for highly complex business.

  • Reviews, appraises and recommends submissions for acceptance or declination within established appetite.

  • Evaluates and summarizes exposures and controls both at the account level and at the Line Of Business level.

  • Evaluates loss potential due to catastrophe, severity, and/or frequency.

  • Assesses financial condition and summarizes financials

  • Applies rating knowledge to provide direction to Rating Services

  • Utilizes accumulated account analysis to provide Underwriting with data required for pricing decisions (e.g., debits/credits, risk characteristics).

  • Participates and/or supports Underwriting with broker/customer interactions and on-site calls with a planned and well-prepared purpose as appropriate.

  • Actively participates in developing and executing account servicing solutions (e.g. subsequent transactions including endorsements, cancellations, reinstatement's & adjustments, billing & collections, contract services and Claims & Risk Engineering).

  • May assist in developing new team members and may provide support and coaching to peers, based on quality results.

  • Provides coaching and problem solving for complex transactions / issues while educating peers on the context behind the solution.

  • May support special projects as a subject matter expert.

  • Able to independently interact with brokers and customers in certain instances.

  • Able to provide training in certain instances to team members on systems, processes, and products.

  • Business Travel, as required

  • Maintain a Valid Driver's License, as required

  • Mandatory Overtime, as required

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Texas-Houston

Schedule Full-time

Travel Yes, 5 % of the Time

Relocation Available No

Job Posting 09/24/20

Unposting Date Ongoing

Req ID: 2000054L

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.

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