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Zurich NA Lead ServiceNow SecOps Developer in Harrisburg, Pennsylvania

Lead ServiceNow SecOps Developer

77141

We are seeking a Lead ServiceNow SecOps Developerwith a focus on the Security domain and ServiceNow IRM and Vulnerability Management modules to join our ServiceNow Center of Excellence and Innovation in support of the expansion of the global Service Now Platform for Zurich Insurance. This person can work remotely.

As a ServiceNow Developer you will be responsible for configuring, administering and scripting on the ServiceNow Platform.The ServiceNow team implements, supports, maintains, operates and upgrades ServiceNow enterprise solutions. The main responsibilities of this role will be to carry out Development activities that primarily focusses on developing solutions on Zurich’s Security Operations and Governance, Risk and Compliance Modules. This includes quickly resolving level 3 Incident tickets, actioning Service Requests, developing solution enhancements and Project deployments on behalf of our key stakeholders.The successful candidate must establish and maintain relationships both within Zurich and with external clients,building a trusted partnership with the business POs for Cyber Risk Management and Security Operations.The successful candidate will also be expected to provide code review and guidance for more junior front-end developers.

Basic Qualifications:

  • Bachelors Degree and 5 or more years of experience in the Software Programming Applications area OR

  • High School Diploma or Equivalent and 8 or more years of experience in the Software Programming Applications area OR

  • Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Software Programming Applications area AND

  • Experience assisting with design, coding benchmark testing, debugging and documentation of programs

  • Experience working with multiple phases of software systems programming applications

  • Experience working with multiple programming languages

Preferred Qualifications:

  • 5- years minimum’ experience directly with development in ServiceNow

  • ServiceNow Fundamentals and Developer Certified.

  • Demonstrate a strong understanding of the underlying ServiceNow framework and architecture, which includes understanding relational databases. Understanding of database query language (specifically SQL)

  • Demonstrate experience and proficiency with implementation, configuration, and design of the ServiceNow Security Operations suite of products.

  • Experience in development and support within JavaScript frameworks (i.e. AngularJS)

  • Demonstrate strong technical (English) communication skills, able to communicate complex technical concepts in great detail, clearly, to other technical people and non-technical people.

  • Demonstrate a strong understanding in the following ServiceNow technologies/modules:

  • Project/Portfolio Suite

  • Incident, Problem, Major Incident Management and Change Management

  • CMDB

  • HR Case Management

  • Discovery & Asset Management

  • Service Portal

  • ServiceNow Team Development (Tool)

  • IRM/VR

  • Demonstrate experience interacting with IT Leadership at all levels.

  • Demonstrate experience with Agile delivery methodology

  • Demonstrate a strong understanding of the underlying ServiceNow framework and architecture.

  • Experience with Apache Jelly or similar technologies (i.e. JSP)

  • Experience with PowerShell

  • ITIL Foundation Certified

  • 3 to 5 years of experience in Client Facing Communications (Oral, Written)

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Michigan Virtual Office, AM - Remote Work (US), AM - Illinois Virtual Office, AM - Oklahoma City, AM - Oklahoma Virtual Office, AM - Schaumburg

Remote Working: Yes

Schedule: Full Time

Linkedin Recruiter Tag: #LI-MG1

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