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Zurich NA Claims Recovery Senior Specialist CD/GL in Grand Rapids, Michigan

Claims Recovery Senior Specialist CD/GL


Zurich is currently looking for aClaims Recovery Sr. Specialist to work within our Claims Department out of any Zurich location.

Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. When on-site investigation is necessary, secures additional information/investigation from referring office. Communicates with insureds, witnesses, attorneys, and underwriters to obtain/provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi-line and multi-jurisdictional losses.

Here is some of the daily responsibility in your role:

  • Interacts effectively with claimants, principals, agents, witnesses, and attorneys: in order to effectively complete investigations and collect assets due the company. Interacts with national/local regulatory bureaus as needed.

  • Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.

  • Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed.

  • Networks with other teams, maintaining good communication and information sharing. Makes the best use of resources available to ensure comprehensive solutions to collections issues.

  • Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action.

  • Recommends and/or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals. Monitors and controls expenses incurred on claims and salvage cases.

Required Qualifications:

  • Bachelors Degree and 2 or more years of experience in claimsOR

  • High School Diploma or Equivalent and 4 or more years of experience in claimsOR

  • Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in claimsAND

  • Experience with Microsoft Office

  • Knowledge of commercial lines insurance including jurisdictional laws

Preferred Qualifications:

  • Experience in CD/GL claims

  • Claims handling Experience

  • Litigation Experience

  • Experience working on claims in line of business

  • Strong verbal and written communication skills

  • Strong analytical skills

  • Organization and detail-oriented skills

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( https://www.zurichna.com/careers/faq ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Albany, AM - Albuquerque, AM - Atlanta, AM - Austin, AM - Birmingham, AM - Bloomington, AM - Boston, AM - Brookfield, AM - Center Valley, AM - Charlotte, AM - Chicago, AM - Cincinnati, AM - Columbus, AM - Concord, AM - Dallas, AM - Dayton, AM - Detroit, AM - Edina, AM - Farmington, AM - Ft. Lauderdale, AM - Grand Rapids, AM - Hartford, AM - Illinois Virtual Office, AM - Independence, AM - Indianapolis, AM - Irvine, AM - Jersey City, AM - Knoxville, AM - Las Vegas, AM - Long Island, AM - Madison, AM - Maitland, AM - Melville, AM - Memphis, AM - Miami, AM - Milwaukee, AM - Minneapolis, AM - Morristown, AM - Nashville, AM - Oklahoma City, AM - Omaha, AM - Overland Park, AM - Owings Mills, AM - Parsippany, AM - Philadelphia, AM - Rancho Cordova, AM - Richmond, AM - San Diego, AM - St. Louis, AM - Walnut Creek, AM - Woodland Hills

Remote Working: Hybrid

Schedule: Full Time

Linkedin Recruiter Tag: #LI-LC1