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Zurich NA Underwriting Services Specialist in Fresno, California

Underwriting Services Specialist

Description

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

This position will be located in the Fresno, CA office location.

Primary Accountabilities include:

  • Build a working knowledge of crop insurance policy and procedure; with guidance, review and process basic crop insurance documents associated with the procurement of crop insurance

  • Follow established Standard Operating Procedures (SOPs) to validate policy information and resolve any discrepancies within the documented policy and coverage

  • Monitor the status of documents and ensure that the required information is received and processed timely in accordance with established SOPs and Risk Management Agency (RMA) procedures

  • Gather information, compile data review output, and compose and distribute correspondence to agents and policyholders

  • Provide superior customer service by logging into the underwriting team queue and responding to basic to moderately complex policy and procedure questions from agents and field staff

  • Participate in internal training meetings

  • Create and maintain system incidents to document software issues or enhancement request and communicate with agent regarding status

Basic Qualifications:

  • High School Diploma or Equivalent and No prior experience required in the Clerical Support or Data Entry area

OR

  • Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support or Data Entry area

AND

  • Data entry experience

Preferred Qualifications:

  • Knowledge of the crop insurance business

  • Excellent customer service orientation

  • Strong verbal and written communication skills

  • Ability to produce a quality work product with detail and accuracy

  • Experience working in a high-volume, production environment

  • Advanced data entry skills

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-California-Fresno

Schedule Full-time

Travel No

Relocation Available No

Job Posting 05/13/19

Unposting Date Ongoing

Req ID: 190003B5

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.

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