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Zurich NA Property Claims Specialist II in Des Moines, Iowa

Property Claims Specialist II

117992

Zurich is currently seeking a Property Claims Specialist II to join our Commercial Property Claims team.

If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including an incentive plan, 401K match and an additional 401K contribution, flexible work options, work/life balance, summer hours and a great culture.

The successful candidate will handle single and commercial property claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity ideally would be located at our Schaumburg, IL corporate location, and we will consider a remote location for a well-qualified individual.

In this role you will be responsible for:

  • Documenting claims files by accurately capturing and updating claims data/information in compliance with best practices for commercial property claims of moderate to high exposure and complexity.

  • Exercising judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.

  • Working to have a timely resolution to claims by developing case strategy; developing a case evaluation and escalating issues as appropriate.

  • Establishing timely reserves and performing ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.

  • Assessing damages by calculating applicable damages or range of damages allowed by law.

  • Negotiating settlement of claim by establishing appropriate negotiation strategy and using available tools and resources within authority limits.

  • Meeting quality standards by following best practices

Claims Specialist II Basic Qualifications:

  • Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance areaOR

  • Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance areaOR

  • Completion of Zurich Claims Training Program and 3 or more years of experience in the Claims or Insurance areaOR

  • High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance areaAND

  • Must obtain and maintain required adjuster license(s)

  • Knowledge of insurance regulations, markets and products

  • Microsoft Office experience

Preferred Qualifications:

  • Property Claims handling experience

  • Effective verbal and written communication skills

  • Strong analytical, critical thinking, and problem solving skills

  • Solid time management, prioritization and multi-tasking skills

  • Experience collaborating in a team environment and building cross functional working relationships

  • Adept in identifying and explaining complex financial and/or actuarial concepts.

  • Ability to determine the scope and exposure for moderately complex claims

  • Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims

  • Ability to develop and execute a negotiation strategy and plan for resolution

  • Ability to identify subtleties in customer/client and/or business partner interactions

  • Ability to present information necessary to propose a claim resolution to stakeholders

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Clickhere (https://www.zurichna.com/careers/benefits) . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is$57,500.00 - $94,300.00.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Remote Work (US)

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE

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