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Zurich NA Auto Liability Reporting & Performance Consultant in Columbus, Ohio

Auto Liability Reporting & Performance Consultant


Zurich North America is currently looking for an Auto Liability Reporting & Performance Consultant. This position would ideally be located at our corporate office in Schaumburg, IL, but can be located virtually anywhere in the United States.

This is an intermediate-level consultant leading projects for the Auto Liability Reporting and Performance team. Leads one or more projects of small to moderate size and complexity; may participate in projects of larger size and complexity with limited guidance from senior consultants and/or direct manager. Project responsibilities include documenting business requirements, process analysis, identifying and designing business solutions, creating user test cases and acceptance testing, and issue resolution. Project implementation responsibilities may include developing procedures, training materials, eLearning, and communications. Partners across the business to determine and execute the optimal implementation and change management approach.

Analyze, solution and monitor weekly performance results, including weekly reviews of transactions and errors. Oversees multiple specific processes within department, such as renewals and large policy monitoring. Engages heavily with underwriting community and other key stakeholders including Legal Services, Compliance, Technical Underwriting, IT, and Operations Services.

Required Qualifications:

• Bachelors Degree and 3 or more years of experience in the Insurance or Operations area


• High School Diploma or Equivalent and 5 or more years of experience in the Insurance or Operations area


• Project management experience

Preferred Qualifications:

  • Detail oriented

  • Data analytics/interpretation and metrics and performance management

  • Adaptability, open to change

  • Agility, willingness to act with empowerment / sense of urgency

  • Process-oriented (connect the dots, follows-up)

  • Self-motivated

  • Critical thinking

  • Project and stakeholder management and ability to communicate across the organization at all levels and externally (e.g., brokers / distributors)

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( https://www.zurichna.com/careers/faq ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Remote Work (US), AM - Schaumburg

Remote Working: No

Schedule: Full Time

Linkedin Recruiter Tag: #LI-PC1