Zurich NA VP, General Liability Claims in Chicago, Illinois
VP, General Liability Claims
We are currently seeking a Vice President of General Liability Claims to oversee the entire General Liability Claims organization at Zurich in the US. This position will report directly to the Head of Liability Claims.
This dynamic leader will lead our General liability field offices comprised of Claim Professionals, Team Leads, and Managers throughout the US to drive excellent technical claim results and deliver superior customer service by working collaboratively with peers and internal business partners such as Underwriting, Finance and Marketing as well as external business partners to help optimize customer’s loss cost and attract and retain business.
The VP of General Liability will also work in partnership with the VPs for Auto Liability and Complex Claims to strengthen collaboration within the lines of business across the Liability organization in order to deliver claim insights, trends to our internal and external business partners and will operate to inform the Claims strategy by monitoringmarket, industry and competitive trends and develop actionable recommendationsthrough fact-based analysis.
They will also monitor and improve organizational processes and procedures through simplification and innovation to ensure efficient and effective Claims operations
This position will be located in any of the following Zurich offices:
Rancho Cordova, CA
Jersey City, NJ
Overland Park, KS
Bachelors Degree and 10 or more years of experience in the Claims areaAND
6 or more years of management experience
6 or more years of insurance or litigation experience
Customer service experience
Experience with Microsoft Office
Experience collaborating across work groups
Experience working with loss and severity trends
Experience identifying and implementing strategies to mitigate loss
Travel up to 15%
Experience in General Liability line of business
Proven experience delivering results through the management of multiple levels of managers and organizations of over 100 people
In-depth knowledge and skill of technical claims handling
In-depth knowledge of legal statutes and procedures
Advanced knowledge of the insurance industry, claims and the insurance legal, compliance and regulatory environment
Experience analyzing and interpreting financial data
Developed problem solving and analytical skills
Exceptional communication skills, including ability to develop and present clear and concise analysis, operational performance and recommendations to senior management and key stakeholders
Ability to multi-task, perform and deliver comfortably in a fast-paced, deadline-oriented work environment
Ability to distinguish effort from outcome
Ability to translate plans into action by providing strategic clarity to drive greater engagement and buy-in through effective communication
Demonstrated understanding and command of change management principles and tools
Innovative and creative mindset
Able to produce business ready deliverables
AIC, SCLA and/or CPCU
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.
Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.
Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Primary Location: United States-Illinois-Schaumburg
Other Locations: United States-Illinois-Chicago, United States-California-Rancho Cordova, United States-Texas-Addison, United States-New Jersey-Jersey City, United States-New Jersey-Parsippany, United States-Pennsylvania-Philadelphia, United States-Nebraska-Omaha, United States-Georgia-Atlanta, United States-Kansas-Overland Park
Travel Yes, 15 % of the Time
Relocation Available Yes
Job Posting 10/29/19
Unposting Date Ongoing
Req ID: 19000760
It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.