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Zurich NA Risk Engineering Middle Market Manager Field Operations (Level I or II) in Chicago, Illinois

Risk Engineering Middle Market Manager Field Operations (Level I or II)


Zurich is seeking a Manager Field Operations with leadership skills to join the Risk Engineering Middle Market Midwest team. This role will have a presence in the Chicago office minimum 1 day a week. This position has responsibility for managing the Midwest Middle Market Risk Engineering team. The role includes a company car with expected overnight travel of 40%.

Some of the Accountabilities for this position include:

  • Lead a team of all lines risk engineering specialists to provide comprehensive risk insight and manage performance across all activities in order to achieve business objectives and continuously improve performance.

  • Translate business objectives into clearly defined business cases, costs or schedules in order to support achievement of a work area.

  • Where appropriate, lead the implementation of initiatives to improve processes, develop policies and support innovation in the risk engineering field.

  • Analyze key themes from data around risks and loss in order to identify how different scenarios may have an impact upon the business.

  • Manage key internal and external stakeholder relationships across the organization in order to ensure effective relationships and progress on all business fronts.

  • Collaborate with underwriting

  • Oversee the resource allocation in a geographic area and ensure the overall delivery and quality of services to customers and business partners

  • Conduct opportunity spotting and cross selling with customers and business partners and therefore contribute to the business operating profit.

  • Represent Risk Engineering in the market place and position its value proposition with key business partners.

  • Expand regional fee income generation through the quality delivery of customized risk engineering solutions to the customer

This position involves the use of a company car. If selected for the position, your driving record will be examined.

This role will be filled at either the Manager Field Operations I or II level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Qualifications for this role are as follows:

Level I (6M)

• Bachelors Degree and 6 or more years of experience in the Risk Management Services area


• High School Diploma or Equivalent and 8 or more years of experience in the Risk Management Services area

Level II (7M)

• Bachelor’s Degree and 8 or more years of experience in the Risk Engineering area


• High School Diploma or Equivalent and 10 or more years of experience in the Risk Engineering area

Preferred Qualifications:

• Property risk engineering experience to include knowledge of property exposures, controls and best practice risk improvement methodologies

• Knowledge of the risk management, risk transfer and loss control industry from risk engineering perspective

• People management experience

• Strong managerial, team building and career pathing skills

• Strong presentation, negotiation, leadership, communication and organizational skills

• Strong MS Office experience and ability to learn and navigate technology systems

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Chicago

Remote Working: Yes

Schedule: Full Time

Linkedin Recruiter Tag: #LI-AW1