Zurich NA Operations Performance Lead International in Chicago, Illinois
Operations Performance Lead International
Zurich is seeking a Operations Performance Lead International for our office in New York. (We will also consider candidates based in Chicago).
Our Operations Performance Lead International directs the planning, execution, and measurement of business units, function and/or Global strategic and transformational initiatives, engaging directly with the senior team and is accountable for shaping and driving transformational initiatives for the Business Unit as well as enterprise wide initiatives.
Lead, design and/or facilitate cross-functional projects that promote organizational effectiveness, efficiency, and profitability.
Create timelines, agendas, goals and metrics/measurements.
Guide in the development, implementation, and institutionalization of best practices around execution and change management.
Guide the development of communication and implementation procedures for enterprise and Business Units initiatives.
Partner across Business Units to leverage enterprise processes and solutions to support integrated or Business Units specific solutions as appropriate.
Provide methodologies and tools to sponsors and team members to support initiatives and institutionalize a culture that embraces innovation.
Ensure appropriate change management practices are effectively utilized throughout the life cycle to improve execution and delivery of results.
- Bachelors Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
- High School Diploma or Equivalent and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
- Zurich Certified Insurance Apprentice, including an Associate Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
Experience in Organizational Effectiveness or Change Management
Experience in the application of existing and/or change management methodologies and tools
Project management experience
Insurance industry knowledge with subject matter expertise in at least one functional insurance discipline; such as Underwriting, Claims, Risk, Engineering
In-depth knowledge of insurance industry with subject matter expertise in at least one functional insurance discipline; such as, Underwriting, Claims, Risk Engineering
Project Management Certification (PMP)
Six Sigma Belt Certification
Superior communication skills
Impeccable organizational skills
Ability to prioritize projects in importance
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Primary Location: United States-New York-New York
Other Locations: United States-Illinois-Chicago
Travel Yes, 10 % of the Time
Job Posting 09/14/20
Unposting Date Ongoing
Req ID: 2000050C
It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.