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Zurich NA Head of Accident & Health in Chicago, Illinois

Head of Accident & Health

Description

Zurich North America is currently looking for a Head of Accident & Health for our US Commercial Insurance A&H Business Unit. This role will report to the Head of US Commercial Insurance and will utilize their knowledge base to manage and drive overall success within our A&H business. Working in cooperation with the Global A&H team this leader will develop our strategy and deliver a collaborative approach to growth with our Brokers and partners and position Zurich North America to attract top talent to take the business unit to the next level. This is a critical role and requires advanced knowledge of highly complex A&H business and an influential oversight of strategic underwriting practices. We are looking for a collaborative leader with a passion and capability for creating world-class teams and the ability to communicate to clients and drive and cultivate relationships. This role will also be part of Global A&H leadership team.

The Accident & Health team specializes in insurance products and solutions to help protect employees from financial risks related to accidents and injuries, while helping companies and organizations better manage these financial risks. With skyrocketing costs, rapidly advancing medical technology, global travel and other issues affecting employee benefits costs, employers have a lot to consider when deciding the best course of action for their employees and their company. Zurich's Accident & Health coverages can help organizations achieve this by providing a myriad of solutions, including Group Accident, Occupational Accident, Specialty Health, medical stop loss and Travel Accident lines of business. Success in this role requires a strong commitment to team work, communication, vision, and results-oriented execution in the following progressive areas:

  • Leisure & Medical Travel

  • Voluntary Benefits

  • Package Truck Physical Damage and Non-Truck Liability

  • Risk Management

  • Global Capabilities

  • Travel Insurance

We prefer the Head of Accident & Health be based in either our Zurich New York, Chicago or Schaumburg office with significant business travel expected.

Responsibilities Include:

  • As the key A&H leader in the country, drive engagement with the market to establish Zurich as the major provider in the US and support efforts to build Zurich as the top global provider of multinational A&H business and the partner of choice for global brokers and clients.

  • Work with global counterparts and Global A&H team to continuously develop new propositions, technology and distribution channels.

  • Contribute to the business strategy to align underwriting strategy with wider US business goals.

  • Identifying A&H LoB opportunities and risks associated with the change in external environment and adapting internal strategies and execution to maintain profitability and growth.

  • Establishing key performance targets and financial budgets for the business unit unit to optimize business performance in line with set objectives.

  • Interpret and review the commercial drivers in the market and the organization´s strategic goals, translate into objectives to develop cross-functional business cases for complex projects and programs and act as program sponsor to ensure effective delivery of projects.

  • Develop and maintain relationships in support of business retention, new business and determine their insurance-related needs and provide solutions.

  • Manage relationships with key internal stakeholders to identify opportunities for service improvement to ensure commercial viability and customer satisfaction.

  • Participate in leadership team meetings to provide specialist guidance and enable the implementation of policies, projects and change initiatives to produce profitable results.

  • Recommend and implement action plans after reviewing agency books of business and profit/growth results and trends.

  • Support the organization's sales culture by being a Help Point for distributors, agents, brokers, and customers.

  • Develop a people management plan to drive performance management in the organization and to optimize performance within the team, and manage performance of team members, including ensuring team members comply with company policies and expectations and take appropriate action.

Basic Qualifications:

  • 10 years of Underwriting, Risk Management experience on the carrier or brokerage side OR general market facing experience within the commercial insurance industry.

  • 2 years of management experience.

  • Commercial Accident & Health experience.

  • Bachelor’s Degree.

Preferred Qualifications:

  • Previous experience running a complex business unit with P&L responsibility with a proven track record of growing and retaining a large book of business.

  • Advanced and in-depth knowledge of A&H lines of business to include Group Accident, Occupational Accident, Specialty Health and Travel Accident).

  • Experience building and implementing our key strategies.

  • Established broker relationships and superior skills in relationship building, active listening and win-win negotiating.

  • Strong executive presence and the ability to interact with the C-Suite.

  • Ability to manage vision and purpose, lead the organization through innovative and creative thinking.

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Other Locations: United States-New York-New York, United States-Illinois-Chicago

Schedule Full-time

Travel Yes, 50 % of the Time

Job Posting 10/18/19

Unposting Date Ongoing

Req ID: 190007WB

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.

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