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Zurich NA Workers Compensation Claims Team Manager in Boston, Massachusetts

Workers Compensation Claims Team Manager


Zurich is currently looking for a Workers Compensation Claims Manager to work out of our Philadelphia, PA; or Parsippany, NJ office.

This manager will manage a team of Workers Compensation adjusters with a focus on the mid-Atlantic jurisdictions of PA; VA DC and/or DE. The manager will coordinate the work activities of the team, have responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements. This is a hybrid position with the ability to work both in office and at home. We are seeking applicants for one or more of the following jurisdictions : PA, VA, NY, MA, and/or CT.

Client Focused - The job’s core deliverables rely on delivering service to internal and external clients. May involve sharing subject matter expertise to others in the organization or supporting others in their efforts to deliver on our promise.

Basic Qualifications:

  • Juris Doctor and 5 or more years of experience handling or managing Workers Compensation ClaimsOR

  • Bachelor’s Degree and 6 or more years of experience handling or managing Workers Compensation ClaimsOR

  • High School Diploma or Equivalent and 8 or more years of experience handling or managing Workers Compensation ClaimsAND

  • Customer service experience

  • Experience with Microsoft Office

  • Experience collaborating across work groups

  • Knowledge of insurance legal statutes and procedures

  • Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

  • Travel 0-20%

Preferred Qualifications:

  • Knowledge and skill of claims handling in some of the following jurisdictions: Pennsylvania, Delaware, Virginia and/or the District of Columbia

  • Experience in line of business

  • Excellent communication skills

  • Analytical skills

  • People management experience

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Philadelphia, AM - Parsippany, AM - Boston

Remote Working: No

Schedule: Full Time

Linkedin Recruiter Tag: #LI-MM1