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Zurich NA Workers' Compensation Claims Adjuster II in Boston, Massachusetts

Workers' Compensation Claims Adjuster II


Zurich is currently seeking an experienced Workers’ Compensation professional to join our claims team.

At this level, you will manage a workers’ compensation claims caseload that consists primarily of WC lost time claims of low to moderate exposure and complexity. You will own your assigned claims from end to end, resolving claims according to best practices and within authority limits. As part of Zurich North America’s commitment to service excellence,you will build partnerships with customers and brokers, and may be aligned to specific accounts.

This position can be located in one of the following office locations: Philadelphia, Parsippany, or Boston.

Occasional business travel may be required.

Basic Qualifications:

  • Bachelor’s Degree and 4 or more years of experience in Claims Handling or Insurance area that includes PA and/or VA workers’ compensation claimsOR

  • High School Diploma or Equivalent and 6 or more years of experience in Claims Handling or Insurance area that includes PA and/or VA workers’ compensation claimsOR

  • Zurich Certified Insurance Apprentice including an Associate Degree with 4 or more years of experience in Claims Handling or Insurance area that includes PA and/or VA workers’ compensation claims AND

  • Must obtain and maintain required adjuster license(s)

  • Microsoft Office experience

Preferred Qualifications:

  • 4 or more years of experience in Workers’ Compensation claims handling including the state(s) of Pennsylvania, Virginia, & Delaware

  • Analytical skills

  • Negotiation skills

  • Strong verbal and written communication skills

  • Experience collaborating across work groups

  • Strong multi-tasking and organizational skills

  • Juris Doctor (J.D.)

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): Philadelphia, Parsippany, or Boston

Schedule: Full Time