Zurich NA Claims Operations Senior Analyst in Boise, Idaho
Claims Operations Senior Analyst
Zurich is currently hiring a Claims Operations Senior Analyst with Sharepoint experience to join the Crop Claims Team!
As a Claims Operations Senior Analyst, you will support the Crop Claims team. The Claims Operations Senior Analyst partners with multiple business partners to coordinate, evaluate, develop, and implement operational, administrative, and technical programs and procedures for Claims groups. This position will be located at Anoka, MN office OR remote.
Claims Operations Senior Analyst are charged to identify any anomalies or discrepancies in claims performance by monitoring and reviewing financial information and thus ensuring management have access to up to date and accurate information to understand claims performance.
Claims Operations Senior Analyst are responsible for a variety of tasks:
Responsibilities may include training, workflow redesign, business systems consulting, conducting operational reviews, management information analysis and other organizational development initiatives.
Working collaboratively with administrative team to develop and participate in Operations Review and Evaluations and Self-Audit action plans.
Serves as key contact within Claims for Platform Support issues and may include training on implementation and upgrades, to support the claim workflow.
May act as part of project team on Enterprise wide, Claim group initiatives. Uses strong technical, organizational, and operational knowledge to enhancement outcome of project(s).
Utilzing Sharepoint for collaboration with claims group.
Bachelor’s Degree and 4 or more years of experience in the Claims or Operations area OR
High School Diploma or Equivalent and 6 or more years of experience in the Claims or Operations area OR
Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Operations area AND
Strong Microsoft Office skills
Knowledge of Business Intelligence or other data systems
Insurance industry experience
Sharepoint projects, creation of sites, back-end reporting and access requests
Creating Access and Excel databases for reporting
Experience interacting with multiple management levels
Strong verbal and written communication skills
Strong analytical skills
Develop & Grow
Puts Customers First
Provide Clear Direction
Make it Happen
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( https://www.zurichna.com/careers/faq ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Anoka, AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
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