Zurich NA RCIS Claims Quality Reviewer in Anoka, Minnesota

RCIS Claims Quality Reviewer


RCIS (Crop Insurance Division of Zurich North America) is currentlyhiring a Claims Quality Reviewer role and this person will report to a ClaimsAdministration Manager. This person willwork at our Anoka, MN office.

Responsible for reviewing and researchingcontroversial claims. Duties include making determinations of claims submittedby the policyholder and RCIS adjusters. The review will entail communication withpolicyholders, field staff and RCIS employees. Review and process claims incompliance with RMA/FCIC procedures and drafting correspondence to thepolicyholder with a detailed explanation of RCIS’s determinations.

Review and research appeals submittedby policyholders, Department of Insurance complaints and attorney letters.Draft correspondence to the various complainants.

Acting in a strategic role in theanalysis and reviewing of programs, processes, documentation and files toensure compliance with the Risk Management Agency (RMA).

Ability to identify risks and recommendapplicable controls.

Notification to RMA of potential largedollar claims according to RMA regulations.

Tracking of High dollar claimsfollowing the requirements according to RMA regulations.

Basic Qualifications:

  • High School Diploma or Equivalent and 3 or more years of experience in the claims field or insurance area OR a combination of both OR

  • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the claims field or insurance area OR a combination of both

Preferred Qualifications:

  • Strong analytical skills

  • Excellent verbal, written and interpersonal skills

  • Prioritize workload and meet deadlines

  • Detail oriented

  • Strong verbal and written communication skills

  • AS400/iSeries knowledge

  • Customer focused

  • Strong problem solving and analytical skills

  • Ability to multi task

  • Cimax knowledge

Imagineworking for a company that truly cares about their employees, customers,stakeholders, and communities they serve.

Imagineworking for a values-driven organization that has the ambition and desire to bethe best global insurance provider in the world.

Zurichis that place where 55,000 employees across approximately 200 countries andterritories are all focused on helping people and helping companies protectwhat is truly most important to them. We are a values-driven organization thattakes pride in the work that we do every day and we have the ambition to be thebest global insurer in the world.


Zurich does not accept unsolicited resumes from search firms or employmentagencies. Any unsolicited resume will become the property of Zurich AmericanInsurance. If you are a preferred vendor, please use our Recruiting AgencyPortal for resume submission.

Primary Location: United States-Minnesota-Anoka

Schedule Full-time

Travel No

Relocation Available No

Job Posting 05/14/18

Unposting Date Ongoing

Req ID: 180003DC