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Zurich NA Senior Broker Relationship Leader in Albany, New York

Senior Broker Relationship Leader


Zurich North America is currently looking for a Senior Broker Relationship Leader that will build strategic business relationships with our Global and National Brokers. This role is responsible for making Zurich the Brokers' most trusted and valued partner. They will focus on business priorities, market differentiation and focus on the broker strategy, organizational structure to create a win-win solutions for both parties. S/he develops and executes strategies with senior executives and regional leadership teams, works on organization wide initiatives, drives target account strategies, works on strategies to drive cross-selling opportunities and product density.

We are looking for someone who is able to develop and maintain relationships at all levels, execute on the strategic plan and initiate action plans across Zurich North America and Canada. This role will also drive projects and on-going activities and take a consistent organized approach that drives results. This position requires a high level of executive presence, relationship management, strong analysis, communication and organization skills.

The Senior Broker Relationship Leader reports to the Head of Broker Management and ideally this position would be located in our New York or Chicago office with business travel expected.

Responsibilities Include:

  • Develops and delivers information, insights, guidance & direction to the business units to maximize opportunity

  • Develops an effective annual business activity planning process to ensure Zurich and the Brokers have a good knowledge of each other's organization, business plans, processes and key contacts.

  • Facilitates the creation of a relationship roadmap with each key Brokers management.

  • Actively promotes Zurich products & services to key Brokers and represents the Broker internally to Zurich Underwriters and Leadership.

  • Represents One Zurich brand to the Broker and identifies ways in which Zurich and each Broker may work smarter together for mutual benefit.

  • Channels all ideas, opportunities and improvements to appropriate Division/BU/SSU and is responsible for follow-up and change initiatives.

  • Understands and communicates to underwriting leadership how each Broker evaluates insurers against the demands and needs of customers, and/or the attractiveness of insurers generally.

  • Develops an effective and collaborative Portfolio Renewal & New Business Process consistent with our goals.

  • Liaises with compliance teams to ensure Zurich remains fully compliant on all Broker related issues and ensuring consistency.

  • Stays aligned with customer relationship management teams and business unit (BU) stakeholders' objectives.

Basic Qualifications:

  • Bachelor’s Degree and 12 or more years of experience in the Relationship Management or Distribution Management or Underwriting or Market Facing areaAND

  • Experience working in the Commercial Insurance Industry

  • Ability to travel 50%

Preferred Qualifications:

  • Insurance and Business experience in underwriting, broker relationship management and/or relationship management with strong knowledge of the insurance market and trends

  • Established broker relationships nationally and understanding of various Broker Channels

  • Well-rounded analytical skills to enable effective performance analyses, planning and performance reporting and managing metrics/KPI’s

  • Experience building and implementing key broker strategies

  • Strong communication, listening, consulting, negotiation, thought leadership, influencing and follow-through skills

  • Strong executive presence and the ability to interact with the C-Suite

  • Good understanding of Zurich's organization structure, business strategy, customer and distribution strategies, business drivers, products and services and value propositions

  • Strong understanding of complex insurance programs and risk solutions

  • Good understanding of regulatory environment, and keeping current with the changing landscape

  • Ability to manage vision and purpose, lead the organization through innovative and creative thinking

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - New York, AM - Chicago

Remote Working: No

Schedule: Full Time

Linkedin Recruiter Tag: #LI-BK1