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Zurich NA Sr. Medical Healthcare Claims Specialist in Addison, Texas

Sr. Medical Healthcare Claims Specialist


Zurich is currently seeking a Senior Medical Healthcare Claims Specialist to join our team in our Addison, TX office.

In this role, you will manage claims related to a Healthcare Professional Liability policy consisting of primarily medical malpractice matters with a lesser number of general liability claims. These are of moderate to high value and complexity. Under limited direction, you will ensure that claims are handled in the most efficient, effective way while deliveringacustomer-centric claims service requiring specialized knowledge of a medical nature. You will work closely with customers, evaluate coverage, assign counsel, investigate liability and damages, direct litigation and negotiate the resolution of claims involving primary, umbrella, excess and reinsurance files.

To be successful in this role, you need to develop strong customer and broker relationships on account based business through timely and effective communication. This is a market-facing position and requires significant direct contact with all areas of healthcare administration including insureds' internal claims and risk personnel, their internal and external counsel and senior executive staff.

Additionally, you will work closely with Underwriting, Actuarial and Risk Management on claims review as part of the renewal process and submission for prospective insureds.

We offer flexible work options including the ability to work from home up to 3 days a week after 6 months. Approximately 10% business travel may be required.

Basic Qualifications:

  • Juris Doctor and 5 or more years of experience in the Claims or Litigation areaOR

  • Bachelor’s Degree and 6 or more years of experience in the Claims or Litigation areaOR

  • High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation areaOR

  • Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industryAND

  • Must obtain and maintain required adjuster license(s)

  • Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

  • Knowledge of the legal statutes and procedures

  • Knowledge and skill of claims handling

  • Negotiation experience

  • Customer service experience

  • Experience with Microsoft

Preferred Qualifications:

  • 7 or more years of claims handling experience with 2 or more years in Healthcare or medical malpractice

  • Ability to obtain and maintain required adjuster license

  • Analytical skills

  • Strong communication skills

  • Ability to multi-task, switch-task and adapt to a changing environment

  • Organization and time management skills

  • Ability to work independently

  • Experience collaborating across work groups

  • Ability to effectively present information to management, claimants and customers

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Texas-Addison

Schedule Full-time

Travel Yes, 15 % of the Time

Relocation Available No

Job Posting 05/10/19

Unposting Date Ongoing

Req ID: 190003O7

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.